Manager, AI Engineering - International

The Manager, International AI Engineering leads a team of multi-lingual technical experts in successfully executing technology projects and solutions that align with the strategy and have broad business impact across the globe. The Manager will work closely with the international CoCounsel development teams to identify and understand key features and their underlying functionality while also partnering closely with Product Management and UX Design. They may exercise influence and govern overall end-to-end software development life cycle related activities including management of support and maintenance releases, minor functional releases, and major projects. The Manager will lead & provide technical and professional guidance for process improvement programs while leveraging engineering best practices. In this people leadership role, Managers will recruit, train, motivate, coach, grow and develop team members at a variety of levels through their technical expertise and providing continuous feedback to ensure employee expectations, customer needs and product demands are met.

About the Role:

• Manages hiring, performance management, and training for an international team of AI experts.
• Manage and provide technical support to technical engineering team across multiple multi-lingual initiatives
• Develop new approaches to solve somewhat ambiguous problems identified across the software development and translation lifecycle.
• May manage budget for projects, programs or products within area

Sphere of Influence

• Leads multiple cross-functional - project teams
• Balanced strategic and tactical focus
• Excellent cross-functional influencer
• Ensures engineering teams are effectively executing efficiently, effectively addressing issues that arise.
• Provide the team with thought leadership to promote re-use and develop consistent, scalable patterns.
• Provide suggestions for handling routine and moderately complex technical problems, escalating issues when appropriate.
• Frequently interacts with supervisors and/or functional peer group managers. May interact with senior management.

Delivery

• Evaluates new technologies and participates in decision-making, accounting for several factors 
• Applies knowledge of software architecture to manage software development tasks associated with developing, debugging or designing software applications, operating systems and databases according to provided design specifications.  
• Manages building enhancements within an existing software architecture and occasionally suggest improvements to the architecture. 
• Provides suggestions for handling routine and moderately complex technical problems, escalating issues when appropriate. 
• Uses technology acumen to apply and maintain knowledge of current and emerging technologies within specialized area(s) of the technology domain
• Leads or sets strategy for testing and debugging at the platform or enterprise level. 
• In complex and unstructured situations, serves as an expert resource to create and improve standards and best practices to ensure high-performance, scalable, repeatable, and secure deliverables. 
• Leads the design, lifecycle management, and total cost of ownership of services.
• Comfortable talking about and learning about every part of the infrastructure/technology stack to find optimizations and efficiency
• Demonstrates strong domain-specific knowledge regarding technology capabilities of our products 
• Communicates and coordinates with project team, partners, and stakeholders
• Stays current with new and evolving technologies via formal training and self-directed education
• May help in the procurement of services/solutions for the project.
• Accountable for the successful execution of technology projects including support and maintenance releases, minor functional releases and major products.

Business Acumen 

• Displays understanding of the project's value proposition for the customer.
• Applies critical, non-biased and data-based thinking to help make core directional decisions that move toward the forecasted future
• Ranks the importance of initiatives to achieve team and business objectives, recognizing not all work is equally “important” and “urgent”, and that some work will fall to a backlog for future prioritization  
• Ability to withstand adversity, bounce back from difficulty, and move into exploring new possibilities
• Uses technology acumen to apply and maintain knowledge of current and emerging technologies within specialized area(s) of the technology domain 
• In complex and unstructured situations, serve as an expert resource to create and improve standards and best