Part-Time Porsche F&I Manager

Job Description:

Location: 4074 S Wasatch Blvd, Salt Lake City, UT 84124

Employment Type: Part Time

Pay Type: commissions

As our business continues to grow, we are looking for an Part-Time F&I Manager to join our Porsche Salt Lake City team. We are focused on delivering an excellent customer experience and creating long term, repeat business relationships with all of our customers.

Essential Duties and Responsibilities:

The Finance & Insurance Manager is responsible for producing additional revenue for the dealership by selling finance and insurance programs to new and used car customers.

• Punctual and regular attendance.

• Pull customer credit reports.

• Responsible for loading and verifying data accuracy of deals entered into DMS.

• Review all Red Flag/OFAC verifications.

• Ensure compliance updating.

• Submit paperwork to and obtain approval from finance sources on all finance deals.

• Ensure that all necessary customer satisfaction forms have been completed and turned in.

• Partner with the Service department to provide additional warranty information as necessary.

• Team with sales staff on computer follow-up system

• Maintain a daily log sheet and tabulate total, share with the sales manager.

• Establish and maintain good working relationships with several finance sources, factory and otherwise.

• Interact with all customers in an enthusiastic, professional, courteous and helpful manner, striving for complete customer satisfaction at all times.  Promptly follow-up with customers and fully answer their questions and address their concerns.

• Address customer complaints immediately.

• Continually maintain and upgrade “Product Knowledge” of the products and services the company sells and of “competing” products and services.

• Strive for harmony and teamwork with all other departments.

• Responsible for customer data privacy; keeping computers and files protected.

• Practice safe work habits, and follow the company’s safety policies.

• Model professionalism and approach all situations as a representative of the company.

Job Required Skills and Knowledge:

• Must maintain a positive and enthusiastic attitude in all that we do.

• Excellent communication skills are required.

• Must be self-motivated with an ability to manage and organize time and activities.

• Must maintain a professional appearance and follow brand dress code.

• Ability to adopt and support new processes and changes to help in employee and customer satisfaction.

• The self-concept of a professional should be coupled with concern for quality service and customer satisfaction.

• Demonstrate high character and achieve high results.

• Excellent process orientation and extremely accountable for self and sales operations.

• Possess outstanding work ethic.

• Superior customer service skills.

• Maintain effective team member relations.

• Ability to maintain emotional control in stressful situations.

• Able to use/learn to use: DMS system, Microsoft Office Products, Google Suite and other software products as required.

Education and Certifications:

• Experience with finance, insurance, and service contracts

• Experience with automotive sales

• Comfortable with building relationships with banks and lenders

• Knowledgeable with reporting and forecasting 

• Must possess and maintain a valid driver license.

• Must possess and maintain an acceptable Motor Vehicle Record (MVR).

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to speak clearly so listeners can understand, as well as the ability to understand the speech of an