Sr. Technical Product Manager

Do you have a passion for large scale, highly reliable systems? Are you always thinking about how to make things bigger or better? Do you think about how to build software that is resistant to failure? Do you have empathy for your customers and enjoy delighting them with great experiences? Do you like to aim high and deliver big positive impact? Do you like staying current with technology, rolling up your sleeves, and getting into technical details with engineering teams? 

If this sounds like you, this is the role for you.

To be successful in this role, you need to:

• Be able to learn new areas quickly.
• Understand and communicate technical concepts and details to a diverse audience.
• Collaborate closely with other product managers to understand product behavior and identify opportunities to improve reliability and performance.
• Execute on the product roadmap while working with agile teams daily as a Product Owner.

Qualifications:

Must have:

• Bachelor’s degree, preferably in Engineering, Technology, or similar program
• Total 7-8 years of experience with SDLC.
• 4 to 5 years of experience as an independent Business Analyst, Product Owner, or Product Manager role.
• Strong analytical, critical thinking, and communication skills
• Deep customer empathy, including ability to understand end-to-end scenarios and how to measure success.
• Experience driving all aspects of the software development lifecycle with development teams - iteration themes, backlog grooming, story mapping, user story creation and decomposition, retrospectives, etc.
• Excellent writing and verbal communication skills
• Strong attention to detail and organization skills
• Strong ability to gather and interpret complex and relevant data.
• Passionate about sharing your experiences and knowledge and growing your peers.
• Builds a strong relationship with key stakeholders to understand their objectives and products/services.
• Proven ability to negotiate priorities with business stakeholders.
• Driven, curious, and continuous learner who strives to understand the business impact of work.
• Visio (or similar tool) expertise required to create systems or other simple logical drawings and mapped workflows.

Nice to have:

• SAFe –PMPO (Product Manager /Product owner) or CSPO (Certified Scrum Product owner) or PSPO (Professional Scrum Product Owner) certification
• Knowledge of Tax and accounting
• Knowledge of Audit systems

Essential Duties and Responsibilities:

• Proactively seeks detailed understanding of vision, and near-term and long-term priorities for the product portfolio they support, including target customer segment(s), focus areas for solution portfolio, success criteria and goals, etc.
• Build a roadmap that meets desired needs and goals, and clearly articulate the benefits of that roadmap across partner teams and stakeholders to gain feedback and realignment.
• Plan and prioritize roadmap / issue work with the engineering teams.
• Gathers functional and non-functional requirements from technology product managers, customers and internal stakeholders, including, marketing, sales, implementation, training and support teams.
• Translates functional and non-functional requirements into feature and user stories.
• Represents the voice of customers and internal stakeholders to user experience and development teams throughout the solution development process.
• Documents user acceptance criteria for all functional and non-functional requirements
• Presents and explains the feature and user stories to the development team throughout the development process in all forums associated with Agile process.
• Facilitates quarterly development planning process (e.g., agile big room planning)
• Partners with the development team to strike the right balance of scope, schedule and resources to maximize progress towards their portfolio goals.
• Plans for the year, to ensure that the development team will have the written technical features and stories on time and prioritize development of those appropriately along with other user stories for the upcoming five quarters.
• Partners with program/project manager to develop detailed project plans and closely track performance against those plans; convey progress, any deviations and impacts of those deviations to product line managers in a timely fashion.
• Sets iteration themes and assign prioritized user stories from the product backlog to the Scrum teams; participate in team planning meetings, and provides advice, clarification and guidance during the execution of each sprint.
• Inspects, and accepts or rejects completed work for the development sprint, and ensures new functionality meets the acceptance criteria.
• Co