Financial Advisor Supervisor

Our job is hope.

Join a purpose-driven community of champions.

Position Purpose:

The Financial Advisor Supervisor manages and maintains client business accounts and serves as a resource to staff, clients and their families regarding treatment funding options. Responsible for ensuring financial account is accurate through initial financial eligibility completion, verification of benefits, and maintenance of financial account throughout course of treatment

Job Requirements:

•High School diploma or GED
•Demonstrated experience in handling third party insurance claims, or an equivalent combination of education, training, and experience
•Competence in using common computer applications such as word processing and presentation software, with an emphasis on Microsoft Excel.
•Excellent verbal and written communication skills to accurately complete required documentation within the time frames prescribed
•Demonstrated exceptional organizational skills with a proven ability to manager multiple tasks and projects efficiently
•Belief in the mission and vision of Rosecrance

Essential Responsibilities:

1.Adhere to prescribed work hours set by leadership, and any additional hours deemed necessary forthe responsibilities assigned.
2.Complete withheld billing, NTST, ILSR (MH) and Medicaid-pending reports on a routine basis.
3.Manage third-party insurance processing for clients, including the determination and verification of benefits, and conducting financial interviews with clients or guardians.
4.Monitor and follow up on financial commitments from clients or guardians, ensuring consistency of payment commitments throughout the treatment process.
5.Communicate the need for individual case benefit negotiations with the guidance of other stakeholders.
6.Communicate client financial information to staff and ensure adherence to current procedures by notifying them of the correct funding classifications.
7.Provide details of the verification of benefits (VOB) to client or client’s family along with reviewing funding and payment options.
8.Conduct Medicaid/Medicare or other insurance coverage verification and confirm/update Financial Eligibility and Authorizations (as applicable) on all new clients.
9.Verify eligibility for all open clients monthly.
10.Assist clients with the Medicaid Application process as needed.
11.Coordinate and manage payment activities in alignment with client/agency agreements, including receiving client payments and maintaining accurate documentation and handling procedures according to current standard operating procedures (SOP).
12.Maintain accurate funding documentation as related to daily census activity as applicable.
13.Assist clients with the Charity Care application process and track the granting and application of Patient Assistance funds.

Schedule: 8-hour shifts

• Shift: Monday-Friday 8:30a-5p

Pay: Based on education, experience and credentials

• Starting Pay: $21.70 

 

Work Location: Rosecrance Mulford Office Rockford, IL

• Onsite

Benefits: Rosecrance values its employees and offers a comprehensive benefits package, including:

• Salary based on education, experience, and credentials
• Medical, dental, and vision insurance with multiple plan options to meet your needs
• 401(k) plan with employer match and discretionary employer contribution
• Group Life Insurance including LTD and AD&D
• Tuition assistance and licensure/certification reimbursement
• Paid Time Off, sick time, bereavement leave
• Referral program earning up to $1,000 per hire!
• Wellness plan with certain facilities offering an on-site gym
• Daily pay available through financial wellness provider: UKG Wallet

About Us:

Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives.

We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope.

Health and Safety:

Committed to upholding a drug-free environment, we prioritize the safety and well-being of both our employees and those under our care. Our zero-tolera