Senior Product Manager - New York

Easol is the operating system for the Experience Commerce market. Our ambition is bold: to become the category leader in a $300bn+ space.   We power professional experience creators with a fully integrated platform that brings together website, booking engine, payments, sales & marketing tools, operations, and data & insight - all underpinned by AI. Easol enables enterprise creators to streamline, scale and transform their businesses through a single, end-to-end system.   Today, we focus on two core verticals: Music, with clients including Coachella, Live Nation and Afro Nation - and Entertainment, with clients including Swingers Crazy Golf and Hijingo. Over the next year, we’ll be deepening our product in each vertical and expanding into new segments.   We’re a fast-growing, well-funded business that has doubled in size in 2025, with a clear pathway to do the same again in 2026. A key pillar of our strategy is building AI-centric workflows directly into the platform, transforming how creators design, sell and operate their experiences.   About the role We’re hiring our third Senior Product Manager to partner with Engineering and Design in architecting the next generation of Easol, to help drive a key next stage of growth.    Within the PM team, you’ll own one of our verticals, and will work together with the wider product team to shape the direction of the platform as a whole. You’ll move quickly between strategic / commercial thinking and hands-on discovery / delivery. To succeed you’ll need to immerse yourself in the world of our creators (our word for clients), and drive multiple initiatives across the platform at once. You’ll turn complex creator needs into scalable workflows, often building and prototyping with AI to test ideas early. The role requires someone with sharp product judgement, creativity, technical curiosity and an entrepreneurial mindset.    We welcome applicants from a variety of backgrounds and experiences, including those who may have taken non-traditional paths into product.   What life as a PM at Easol is really like Working as a Product Manager at Easol is far from a traditional product role. It’s for those who thrive when the work is complex, the expectations are high and the mission is genuinely exciting. For the last three years, we’ve been a small team operating across the entire platform - from the online booking experience, to reporting and payments, to venue operations and everything in between. We lead multiple initiatives at once, some in deep discovery, some in active delivery, and priorities can shift fast as the rapidly-growing market evolves.    We spend real time with creators: on calls, on-site at their experiences, in sales pitches and in service reviews. We’re constantly refining and expanding our view of “what an incredible creator experience” means, and we ship relentlessly towards it. We improvise when we have to, challenge each other constantly, and default to action over process. This is not a 9-to-5 role, but a place for people that are excited to come to work and get stuck in, want to push the limits and try new technologies, wear many hats, adapt quickly and lead others through ambiguity with energy and clarity. If this sounds exciting to you, you’ll love it here! 

Key Responsibilities

• You’ll lead strategic product initiatives that support our business pillars and our aim for another year of 100% growth. Therefore, you’ll be responsible for their discovery, direction, planning, prioritisation and success.
• You’ll shape product direction in partnership with our two other product managers, engineering and design, by sharing and advocating for ideas in our prioritisation forums for upcoming initiatives.
• You’ll build a deep understanding of our creators’ needs, use cases and personas, drawing on qualitative and quantitative insights to identify highest value opportunities.
• You’ll primarily operate in the Music vertical, working closely as a strategic partner with a cross-functional group of subject matter experts including sales, marketing and customer success. It’ll be your job to ensure this vertical is represented in product prioritisation and push for new features or improvements that drive the Music vertical’s success. 
• You’ll also step beyond the Music vertical as needed, helping plan and deliver meaningful value to our creators through relevant product campaigns.
• You’ll spend time directly with creators, navigating ambiguity and exploring opportunities for the platform to further improve their business (including both for their use of the platform, and for the end-customer experience).
• You’ll use AI thoughtfully, running lightweight experiments, prototyping early ideas and helping the team understand where AI can transform work