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Float Business Office Manager (BOM)

Ciena Healthcare
Grand Rapids, United Statesfull_timeVerifiedPosted 11 Aug 2026

About the role

Are you a Business Office Manager (BOM) with experience in skilled nursing accounts receivable?  When you join us, you’ll manage the day-to-day office functions and provide assistance to guests and families with billing and insurance questions.

At Ciena Healthcare, we take care of you too, with an attractive benefits package including:

  • Competitive pay

  • Life Insurance

  • 401K with matching funds

  • Health insurance

  • AFLAC

  • Employee discounts

  • Tuition Reimbursement

Some responsibilities you will have:

  • Managing the facility accounts receivable system.

  • Record daily collections of cash receipts and deposit to appropriate accounts.

  • Establish and maintain communication with patients, family members responsible for payment for patient care services.

  • Generate timely billing of all payer classes for claims generated by the facility.

    • Review the Medicare, Managed Care, Medicare Advantage and Medicaid UB, CHAMPS, WebDenis

    • Record deposits and withdrawals in Resident Trust.

    • Close Resident Trust accounts timely and complete bank reconciliation monthly.

    • Process Medicaid applications

Education and/or Experience:

  • Minimum high school diploma or equivalent, some college or technical training preferred.

  • Minimum 3 years experience in A/R capacity in the long term care setting is preferred.

  • Knowledge of PCC helpful

About Ciena Healthcare

Ciena Healthcare is Michigan’s largest provider of skilled nursing and rehabilitation care services.

We serve our residents with compassion, concern, and excellence, believing that every one of them is a unique person who deserves our best each day that we care for them. If you have a passion for improving the lives of those around you and working with others who feel the same way, Ciena is the place for you!

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Company

Ciena Healthcare

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