ServiceNow Account Executive - SLGE (Western US)

Why Us 

NewRocket, a global, full-service Elite ServiceNow partner, helps top enterprise leaders solve their toughest business problems and navigate change with confidence. The go-to ServiceNow guide, NewRocket was recently awarded the “2023 ServiceNow Worldwide Customer Workflow Partner of the Year” and “2023 ServiceNow Creator Workflow Partner of the Year”. 

We work with some of the world’s biggest brands, bridging the gap between what customers expect and what their technology can deliver. We #GoBeyondWorkflows to create new kinds of experiences for our customers. Come join our Crew! 

Why You

We are seeking an Account Executive to join our growing Sales team on the West Coast. This is an exciting opportunity to join our Public Sector team in working with our current State and Local Government, and Higher Education customers and the ServiceNow team to help drive new business with their SLGE (State, Local, Government, Education)  solutions. If you are driven, have deep connections in the business community and the desire to expand in a new territory – then this job is for you!

What You Will Be Doing

• Establish, develop and grow new business relationships with influential contacts within Key Accounts.
• Identify, partner and develop account plans for ServiceNow solution for target territory, actively developing strategies that result in providing the best to our customers.
• Responsible for new account development, account management, territory development, sales operations and professional development.
• Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
• Recommend products to customers, based on customers' needs and interests.
• Answer customers' questions about products, prices, availability, product uses, and terms of agreement.
• Estimate or quote prices, credit or contract terms and delivery dates.
• Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.
• Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
• Create a business plan outlining how you will manage sales and develop business within the region, including designing innovative marketing events.
• Monitor market conditions, product innovations, and competitors' products, prices, and sales.
• Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports. Includes providing biweekly forecast.
• Communicate with Sales Operations of any and all issues related to billing, etc.
• Understand the product and solutions, including attend classes and seminars related to industry, services, and products.

What You Bring Along

• Minimum 4 years of experience selling ServiceNow solutions for a premier or elite ServiceNow partners
• Experience selling SLGE Solutions to State, Local Government, and Higher Education customers
• Existing field level relationship in the ServiceNow ecosystem
• Successful experience establishing trusted relationships with current and prospective clients in the ServiceNow ecosystem
• Demonstrated ability to generate new business, build relationships, negotiate deals, and maintain healthy C-Level relationships
• Experience leading multiple concurrent sales cycles from opportunity identification through closure Proven track record of at least 3 contiguous years of achieving or exceeding quota
• Exceptional client relationship skills and demonstrated experience developing consultative, influential relationships with executives and other key stakeholders

Education:

• BA/BS degree in Business Administration or technology related field preferred, or equivalent experience
• Industry certifications highly desired

We Take Care of Our People

NewRocket is committed to a diverse and inclusive workplace. We value and celebrate diversity, believing that every employee matters and should be respected and heard. We are proud to be an equal opportunity workplace and affirmative action employer, committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin, or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status. For individuals with disabilities who would like to request an accommodation, please contact hr.u