PGIM Fixed Income: Vice President, Insurance Client Management

Job Classification:

A GLOBAL FIRM WITH A DIVERSE & INCLUSIVE CULTURE

As the Global Asset Management business of Prudential, we’re always looking for ways to improve financial services. We’re passionate about making a meaningful impact - touching the lives of millions and solving financial challenges in an ever-changing world.

We also believe talent is key to achieving our vision and are intentional about building a culture on respect and collaboration. When you join PGIM, you’ll unlock a motivating and impactful career – all while growing your skills and advancing your profession at one of the world’s leading global asset managers! 

If you’re not afraid to think differently and challenge the status quo, come and be a part of a dedicated team that’s investing in your future by shaping tomorrow today.

At PGIM, You Can!

What you will do

We are looking for a motivated and bright individual like you to fulfill a unique opportunity within our dynamic environment. We are looking to showcase your success through initiative, ownership, analysis, communication, and teamwork. Your curiosity about emerging trends and practices will stimulate brainstorming discussions with a group of like-minded professionals. This is a terrific opportunity to make a big impact in our organization.

PGIM Fixed Income has affirmed the third-party insurance business to be a strategic growth priority of the firm.  The firm has had tremendous success in growing the business and we are now seeking an experienced professional with strong client relationship management and service skills, fixed income market knowledge and experience within the insurance asset management industry to serve as Vice President and Senior Insurance Client Manager on our Insurance Client Advisory Team.  This role is a hybrid work arrangement and office is based in Newark, NJ.

The focus of the position will be to service PGIM Fixed Income’s North American insurance clients. The Insurance Client Advisory team will help meet the client service needs of a rapidly growing insurance institutional business.  Through direct in person client meetings, phone, and email contact, and leveraging the broad resources of the firm, the senior insurance client manager will be fully responsible for maintaining and nurturing these relationships.  The goals are to retain client assets, strategically identify cross–selling opportunities to grow client assets and to ensure the highest level of client satisfaction such that clients would recommend the firm to others.  The successful candidate will be able to appropriately balance the delicate task of being a strong advocate on behalf of the client while ensuring that the company’s interests are also met.

What you can expect

• Serve as Lead Relationship Manager for certain existing insurance clients, with minimal direction subsequent to a reasonable transition period

• Proactively manage and develop relationships with clients with the primary goal of client retention, overseeing all aspects of day-to-day servicing of these critical relationships

• Primary client contact for insurance clients for ongoing investment related activities, including ad hoc questions and access to broader platform

• Work directly with CIO’s, senior investments staff, and day-to-day client contacts 

• Understand and have the ability to discuss and drive conversations on the nuances of insurance clients, guideline sensitives, book yield, gain/loss consequences and RBC implications

• Manage, lead and train a team of junior client managers supporting the senior client managers

• Coordination of, and active participant in client meetings, including portfolio reviews, Investment Committee meetings, and Strategic Client Annual Reviews (scheduling, attending, notes, follow ups)

• Working with our dedicated onboarding team, play an active role in the on-boarding of new clients and the on-boarding of new accounts from existing clients

• Coordinate with investment teams, client service and other stakeholders to ensure the client’s needs are being met, requests are being addressed on a timely basis, and the team is thinking and acting proactively

• Strong knowledge of the investment process for product strategies across asset class coupled with the ability to speak intelligently about the capital markets and the impact it may have on client portfolios

• Maintain client information including Salesforce data, relationship plans, client briefing notes (as needed)

• Attend relevant Investment Team meetings to ensure incumbent is current on the key investment strategies

• Drive efficiency in carrying ou