IT and Project Operations Director

Title: IT and Project Operations Director

State Role Title: General Admin Manager II

Hiring Range: Salary Range: Up to $130,000, Commensurate with experience + Full State Benefits

Pay Band: 6

Agency: Dept of Labor and Industry

Location: Dept of Labor and Industry

Agency Website: https://www.doli.virginia.gov/

Recruitment Type: General Public - G

Job Duties

Are you looking for an exciting career that allows you to lead the Information Technology Division? If the answer is Yes, we have the career for you! The IT and Project Operations Director will serve as an executive leader responsible for assisting the Department of Labor and Industry with navigating major changes to infrastructure, culture, technology, and project-related business processes. A leader in this role will also be responsible for applying knowledge of administrative and project management business processes, personnel management, evaluating and ensuring compliance with state and federal rules and regulations, developing, interpreting, and applying policies and procedures, and maintaining relationships with internal and external contacts on administrative/business management activities.

Day-to-Day Responsibilities:
• Enhancing the effectiveness and credibility of the organizational unit and division.
• Serving as a key resource for staff, supervisors, managers, and directors.
• Assessing the impact of financial resources on operations.
• Overseeing administrative and business functions of the division with a high degree of autonomy in decision-making.
• Developing, interpreting, and implementing technology, project management and administrative policies and procedures.
• Augmenting and enhancing project management principles and practices.

This role will also provide leadership, planning, integrative management, and strategic direction for the Agency’s information technologies infrastructure and project management. This position plays a pivotal role in shaping the agency’s technological landscape in support of our mission, and seeks to ensure the relevance, efficiency, security, and compliance of all IT resources. This position will also play a key role in further developing our newly implemented project management practices. The successful candidate must be a team player who values collaboration, while seeking input from relevant stakeholders to help meet the agency’s technology and project needs. This rewarding opportunity demands results by establishing continuity and transparent business practices that promote a culture of commitment to our internal and external customers.

• Strategic Leadership: In collaboration with executive leadership, develops and executes the Agency’s information technology strategic plan and ensures it is aligned with business objectives. Addresses and plans for current and future technological needs, including evaluation and deployment of new technologies and enhancement of systems and IT infrastructure.
• IT Governance: The IT and Project Operations Director will lead the Agency’s Information Technology and Project Management Division and manage day-to-day operations; overseeing IT infrastructure, software integrations and optimizing systems in support of the agency’s mission.
• Security and Risk Management: In collaboration with the Agency’s Information Security Officer, the IT and Project Operations Director will help establish and maintain an effective cybersecurity program, including risk assessment, incident response, and overall compliance with the Commonwealth’s IT security policies and procedures.
• Innovation: In collaboration with executive leadership, management team, and users, identify and evaluate emerging technologies and trends to leverage solutions, improving operational efficiencies and enhancing customer experiences.
• IT Procurement and Vendor Management: Support agency procurement team with business requirements, development, and liaising with the Virginia Information Technology Agency (VITA) during technology procurement projects. Manage relationships with technology vendors and service providers; assist procurement with negotiating contracts, and ensuring cost-effective solutions.
• Staff Development: Lead, mentor, and develop the IT team, fostering a culture of continuous improvement, innovation, and professionalism.
• Budget