Senior Facilities Coordinator

Who We AreArrive Logistics is a leading transportation and technology company in North America, having surpassed $2 billion in annual revenue with plans to grow significantly year over year. Our success is a testament to our remarkable team and what we’re building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual and collaborative environment. There’s never been a more exciting time to get on board, so read on to learn more and apply today!
Who We WantAs our Senior Facilities Coordinator, you will be Arrive’s subject matter expert for Facilities. This role supports onsite Facilities Operations for our headquarters and San Antonio offices, in addition to remote support for all satellite offices. The Senior Facilities Coordinator performs a variety of tasks from setting up desks, to managing office moves, to troubleshooting the alarm system, and you’ll be the go-to person across the company to execute important projects and tasks. This position will provide support and problem solving to help resolve any onsite issues that have been identified by leadership with the goal of maintaining a world-class workspace for our high-performing employees.

What You’ll Do

• Subject Matter Expert (SME) for all facilities systems. Implements and administers all facilities digital applications and optimizes facilities capabilities. 
• Develops and maintains strong relationships with key site leaders and vendors by communicating regularly and proactively regarding any changes, questions, issues, and/or outstanding action items.
• Receives, manages, and processes Facilities tickets and requests; ensures problems are resolved quickly and efficiently. 
• Conducts routine quality walk through, identifies damages, safety concerns, and quality control for janitorial services.
• Maintains inventory of facilities supplies, equipment, furniture, and ergonomic equipment; reorders as needed.
• Ensures all facilities, site or corporate communications and announcements are approved and in compliance with corporate policies. 
• Responsible for training facilities contractors and ensuring their performance is up to Arrive’s standards.  
• Respond to & complete maintenance service requests as assigned.
• Provides KPI reports to the Director of Facilities derived from periodic site and maintenance facilities inspections. 
• Maintains and develops preventative maintenance schedules for optimal function of building systems, upkeep of landscaping/grounds, care of furniture, finishes and common areas as well as ensuring that recurring facility services provide an occupancy experience consistent with contract provisions and expectations.
• Coordinates and executes private office and conference room refreshes, new hire desk preparation, standing desk setups, and supports IT equipment relocation. 
• Implements directed cost controls associated with maintaining the facility, equipment and furnishings to assure operational efficiencies.
• Identifies and reports on compliance and standards with building codes, environmental, health and safety standards and office cleaning and organization requirements are being maintained, etc.
• Supports effective health, safety and emergency preparedness programs in collaboration with regional partners and key internal operational groups.
• Coordinates facilities management service agreements, validates contract requirements and ensures they are in compliance with company procurement and corporate policies.
• Acts as point of contact with site Property Managers. Maintains all Arrive and vendor COI requirements and implements/enforces all property rules and regulations. 
• Participates in and supports construction or renovation projects as necessary and in collaboration with the Director of Facilities and assigned Project Management Team. 
• Administers space planning service and provides recommendations for departmental moves, relocations. 
• Participates in crisis management and disaster recovery and restoration services for events affecting facilities within the assigned region. Collaborates with Security Manager to develop and implement Emergency Response SOPs and training. 
• Performs other duties as required.

Qualifications

• Bachelor’s degree or equivalent training, education and experience
• 3-5 years experience in commercial facilities or property management in a corporate atmosphere
• 1+ years of project management, vendor management, maintenance experience, required 
• 1+ years of space occupancy experience managing medium to large site moves, required
• Previous experience creating and/or managing preventative maintenance programs required