Pediatric Care Coordinator Part Time

Description

General Description:

The Pediatric Care Coordinator works within the context of a primary care, medical home from a team approach and in continuous partnership with families and physicians to promote timely access to needed care, comprehension and continuity of care, and the enhancement of child and family well-being.

Primary duties include enhancing communication among providers, family, and community partners; promoting access to community services and the development of self management skills among families; providing education on child development, parenting, nutrition, health/wellness, safety, and other topics deemed necessary; and increasing health promotion activities.

 DUTIES AND RESPONSIBILITIES:

• Demonstrate and apply knowledge of the philosophy/principles of comprehensive, community-based, family-centered, developmentally appropriate, culturally sensitive, care coordination services
• Facilitate family access to medical home providers, staff, and resources
• Assist with or promote the identification of patients in the practice with special health care needs (such as CYSHCN) and add them to a registry used to plan and monitor care
• Assess child/patient and family needs and unmet needs, strengths, and assets
• Screen for child's developmental progress and provide follow-up if a delay is identified
• Initiate family contacts and create ongoing processes for families to determine/request the level of care coordination support they desire for their child/youth or family member at any given time
• Build care-relationships among family and team supporting the primary caregiving role of the family
• Develop care plan with family/youth/team (emergency plan, medical summary, and action plan as appropriate)
• Execute care plans, evaluate effectiveness, monitor in a timely manner, and make changes as needed. Use age-appropriate transition timetables for interventions within care plans
• Serve as contact, advocate, and informational resource for family and community partners/payors
• Research, locate, and link resources, services, and supports with/for the family
• Educate and support, provide developmentally appropriate anticipatory guidance, and facilitate referrals appropriately
• Cultivate and support primary care and subspecialty co-management with timely communication, inquiry, follow-up, and integration of information in the care plan
• Coordinate inter-organizationally among family, the medical home, and involved agencies. Facilitate “wrap-around” meetings or team conferences and attend community/school meetings with family as needed. Offer outreach to the community related to the population of CYSHCN
• Serve as a medical home, quality improvement, team member. Help to measure quality and to identify, test, refine, and implement practice improvements
• Coordinate efforts to gain family/youth feedback regarding experiences with health care (focus groups, surveys, other means) and participate in interventions that address family/youth-articulated needs

Requirements

Requirements:

All employees of Carolina Health Centers, Inc. are expected to perform the duties of their job

and behave in a manner consistent with the Corporate Philosophy which supports the values

of: respect, honesty, integrity, openness, transparency, diversity, equity, inclusion,

stewardship, and innovation.

In addition, this position requires:

Education:

• Bachelor’s Degree as a nurse, social worker, or the equivalent with appropriate past experience in health care and advanced training or education in child development, family studies, psychology, or related field.

Work Experience:

• Three (3) years relevant experience, or the equivalent, in community based pediatrics or primary care. Particularly in the care and service of vulnerable populations such as CYSHCN; essential leadership, advocacy, communication, education and counseling, and resource-research skills; culturally effective capabilities demonstrating a sensitivity and responsiveness to varying cultural characteristics and beliefs.
• Experience and knowledge of child development, parent-child relationships, child health, and family systems.
• Experience working with parents and caregivers.

Licensure and Certification:

• Must have valid driver’s license and safe driving record

Skills:

• Able to read, write, and communicate effectively orally and in writing
• Great interpersonal and organizational skills
• Proficient in use of computer and keyboard
• Able to establish and maintain