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Sr. Manager - Risk Management & Fraud eCommerce

WorldLink US
Ridgefield Park, United Statesfull_timeVerifiedPosted 15 Nov 2024

About the role

TITLE: Sr. Manager - Risk Management & Fraud eCommerce

POSITION TYPE: Full Time (W2)

LOCATION: Ridgefield Park, NJ



ABOUT WorldLink:

WorldLink is a rapidly growing information technology company at the forefront of the tech transformation. From custom software development to cloud hosting, from big data to cognitive computing, we help companies harness and leverage today’s most cutting-edge digital technologies to create value and grow.

Collaborative. Respectful. Work hard Play hard. A place to dream and do. These are just a few words that describe what life is like at WorldLink. We embrace a culture of experimentation and constantly strive for improvement and learning.

We take pride in our employees and their future with continued growth and career advancement. We put TEAM first. We are a competitive group that like to win. We're grounded by humility and driven by ambition. We're passionate, and we love tough problems and new challenges. You don't hear a lot of "I don't know how" or "I can't" at WorldLink. If you are passionate about what you do and having fun while doing it; tired of rigid and strict work environments and would like to work in a non-bureaucratic startup cultural environment, WorldLink may be the place for you.

For more information about our craft, visit https://worldlink-us.com .

WHO we’re looking for:

We are looking for a Sr. Manager - Risk Management & Fraud eCommerce who will be responsible for managing risk analyst(s) across locations and set long-term strategy and vision for the Risk Management organization.

Role and Responsibilities:
  • Lead daily/weekly/monthly assessment of risk monitoring rules to evaluate effectiveness, identify enhancements to improve fraud detection capabilities, and reduce false positives.
  • Continuously evaluate platform for risk factors and develop strategies to manage them through data analysis and models.
  • Provide leadership to the risk management function, including goal setting for the risk analysts and program manager within the organization.
  • Partner with operations, business, product, engineering, and vendor teams to develop, modify, and implement risk management programs.
  • Facilitate weekly risk assessment meetings with all stakeholders and identify areas of improvement.
  • Responsible for performing analysis of fraud trends and patterns to identify opportunities for process and systemic improvements to optimize risk/return trade-offs.
  • Develop risk mitigation strategies to support the different channels within the digital platform.
  • Work independently and cross-functionally to provide outstanding customer experiences.

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Company

WorldLink US

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