Become a part of our caring community and help us put health first
 

The Senior Project Excellence Professional is a results-oriented change agent who manages all aspects of a project, from scoping through execution, so that it is completed on time and within budget. The Senior Project Excellence Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

Location: remote

The Senior Project Excellence Professional for the Provider Process & Network Organization is a self-starter, team player, and collaborator who builds trust.  The candidate will work in an environment with ever changing legal, regulatory, and industry requirements and must be adaptable in order to work with different personalities and project topics.  The candidate must understand how to define the scope of a project, facilitate/document scope of a project, facilitation of root cause analysis, data collection/analysis, project planning, resource planning, and status reporting.

As a business partner in the development of new strategies and initiatives, the process excellence professional is responsible for managing all phases of the project cycle which includes initiation (scope management), planning (activity definition and scheduling, resource planning, budgeting, and risk management) execution (stakeholder, team, and milestones/tasks management), control (scope verification and change control, cost and quality,  and risk monitoring), and closing (closeout, issue resolution, lessons learned, and final project documentation).

• Apply process improvement/project management methods to reduce variation in processes and to improve results

• Assesses business and operational needs for opportunities to improve efficiency, productivity, effectiveness and accuracy

• Review expectations/deliverables prepared by senior leadership/ business owner

• Understand financial ROI

• Coordinate deliverables with business owner

• Coordinate and maintain project plan and drive towards deliverables

• Develop clear and concise documentation 

• Provide strong organization and effective communication skills (oral and written)

• Conduct meetings and disseminate communication related to deliverables (agendas, minutes, project planning documents, etc.)

• Facilitate regular status meetings with business owner/project teams/steering committees

• Resolve and/or escalate issues in a timely manner

• Communicate effectively with project stakeholders up to and including leadership

• Conflict management skills

• Obtain additional knowledge by asking questions, exploring different options, being creative and thorough, and open to new ideas

• Regular use of Microsoft PowerPoint, Word, Excel, Project, Outlook, SharePoint and Visio

• Project Standards: (Charter, RACI Model/Roles and Responsibilities, Governance Structure, Project Plan, Risk/Issues Tracking)

• Comfortable working on new projects with limited knowledge/expertise of the content and be able to learn quickly in order to effectively manage the implementation

Use your skills to make an impact
 

Required Qualifications

• Bachelor's degree

• Lean Six Sigma

• 5+ of end-to-end process management experience

• 5+ years of project management experience

• 5+ years experience in translating requirements between business, project management, and technical projects or programs

• Experience managing medium to large scale projects with a payor and/or healthcare background

• Ability to organize and maintain all project artifacts

• Ability to manage stakeholders and hold them accountable for deliverables

• Ability to facilitate meetings with multiple participants of varying levels capturing all relevant information

• Proficiency in communicating effectively with project stakeholders up to and including senior level leadership

• Regular use of Microsoft PowerPoint, Word, Excel, Project, Outlook and Visio

Role Desirables

• PMP Certification

Additional Information

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if a