FAMILY AND COMMUNITY SERVICES ELIGIBILITY SYSTEMS TESTER

Agency: Department of Human Services
Class Title: EXECUTIVE I - 13851 
Skill Option: None 
Bilingual Option: None 

 Opening Date: 04/07/2025

Closing Date/Time: 04/18/2025

Salary: Anticipated Salary $5,703-$8,170/month ($68,436-$98,040/year)
Job Type: Salaried
Category: Full Time 
County: Sangamon
Number of Vacancies: 1
Plan/BU: RC062

 

 

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

 

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

 

While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

 

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

 

Posting Identification Number  45280

 

 

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

 

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
 

 

Position Overview

The Division of Family and Community Services is seeking to hire a Family and Community Services Eligibility Systems Tester to organize, plan, execute, control, and evaluate the analysis, design and testing of Integrated Eligibility System (IES) which provides for recipient delivery services agency-wide.  This position aligns needs of business through system design recommendations and planning of design, prepares test scripts for programs to be executed in user-acceptance environment and executes scripts; participates in the analysis of outcomes and compares to expected outcomes for accuracy, efficiency and completeness; tracks and documents design change process and progress of the application; assists in updating instructions to complete work and business processes; designs and documents work flow; ranks tickets for priority; completes assignments in IES functional areas; and assists in preparing reports for leadership on outcomes and quality control, confers with a variety of liaisons within agencies on issues, recommendations and development.

Essential Functions

• Serves as a Family and Community Services Eligibility Systems Tester.  

• Provides design recommendations to IES based upon Agency priorities and knowledge of business practices.

• Participates in the analysis of outcomes vs expected outcomes to identify issues with testing.

• Ens