Administrative Assistant II - Heart Failure Clinic and Device Clinic/Electrophysiology Lab

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Administrative Assistant II - Heart Failure Clinic and Device Clinic/Electrophysiology Lab

                        

Location

Akron

                    

Facility

Akron General Medical Center

                     

Department

Heart Failure Clinic-Cleveland Clinic Akron General

                      

Job Code

B18004

                     

Shift

Days

                       

Schedule

8:00am-4:30pm/7:00am-3:30pm

                       

Job Summary

                         

Job Details

Join us at Cleveland Clinic Akron General Hospital where we have been providing world-class care to our community for over 100 years. Here, we strive for patient-centered care and comfort with our collaborative team of healthcare professionals. We are committed to serving the community and treat our patients as family.    

 

As an Administrative Assistant II, your focus is on ensuring the smooth operation of Cleveland Clinic. In this role, your work improves coordination between the nursing, administrative and healthcare teams, allowing caregivers to deliver critical treatments and support. The new caregiver will work in both the Heart Failure Clinic and Device Clinic/Electrophysiology Lab. This position gives ample opportunity to learn new skills, get exposure to cardiac care and move into other roles within Cleveland Clinic. 

 

A caregiver in this position works Mondays, Tuesdays and Thursdays from 8:00AM – 4:30PM in the Heart Failure Clinic and Wednesdays and Fridays from 7:00AM – 3:30PM or 8:00AM – 4:30PM in the Device Clinic/Electrophysiology Lab. 

 

A caregiver who excels in this role will:  

• Manage and prioritize multiple assignments simultaneously and effectively. 

• Act as a liaison between internal and external customers by greeting customers and answering and triaging phone calls. 

• Administer calendar and schedule management. 

• Compose and prepare a variety of correspondence (e.g., reports, forms, presentation materials, messages, etc.) as required. 

• Provide coverage of other areas such as front end, point of service and registration. 

• Coordinate management functions and assist in special projects. 

 

Minimum qualifications for the ideal future caregiver include:  

• High School Diploma or GED 

• Three years of office experience 

• Experience using Microsoft Office Suite products (Outlook, Word, Excel and Power Point) 

 

Preferred qualifications for the ideal future caregiver include:  

• Associate’s Degree 

• Typing proficiency of 35 wpm with accuracy 

• EPIC experience 

 

Our caregivers continue to create the best outcomes for our patients across each o