LEAD CARE COORDINATOR (93000779)

FLSA Status

Job Role Summary

Essential Functions and Responsibilities

• Proactively contributes to Eskenazi's mission: Advocate, Care, Teach and Serve with special emphasis on the vulnerable population of Marion County. Models Eskenazi values of Professionalism, Respect, Innovation, Development and Excellence
• Serves as a role model and clinical resource for other Care Coordinators and Support Specialists
• Assists Care Coordinators and Support Specialists in determining appropriate interventions to aid clients in reaching their treatment goals
• Offers input for staff performance appraisals
• Monitors and assists staff in maintaining productivity standards
• Collaborates with Clinical Program Coordinator and Manager in program design, implementation and evaluation
• In collaboration with the MD/CNS and treatment team formulate, develop and revise plan of care
• Insures the timely completion of all client documentation per policy
• Uses discretion and independent judgment to develop treatment plans, in consultation of the treatment team
• Prioritizes and subsequently coordinates treatment activities and both internal and external referrals for a caseload
• Interviews patients and significant others to gather information for Biopsychosocial assessments and reassessments and ANSA/CANS assessments
• Assesses patient treatment progress to evaluate success of treatment planning, and updates treatment plans at intervals indicated by guidelines
• Advocates for clients to ensure access to needed services
• Implements treatment plans, coordinates service revisions based on treatment plans
• Monitors client progress, reporting to the team successes and challenges
• Identifies and establishes a set of alternative resources in community to be accessed to meet a wide variety of patient needs related to all life domains
• Identifies any high risk patient symptoms or circumstances that would result in risk for self-harm or harm to others and notifies appropriate higher clinical level staff for consultation
• Documents client treatment activities and client progress toward treatment goals
• Completes appropriate legal documentation as indicated on treatment plan
• Interprets and applies service and billing procedures according to client needs, complete billing according to guidelines for timeliness and accuracy
• Works with family, significant others and community supports to assist client in meeting goals
• Demonstrates ability to assist clients in accessing community resources; keeps accurate and updated information about resources
• Within scope of practice assists other team members in covering client needs
• Alters activities/behaviors to reflect and ensure adequate care appropriate to the age of clients served
• Ability to fulfill duties noted in areas specific competencies (Adult, Acute, Children's or Addiction Services)

Job Requirements

• Bachelor's degree in social work, substance abuse, education, counseling, psychology, sociology, criminal justice or related field, plus minimum of 1 years of related work experience
• May substitute a Master's degree in social work, substance abuse, education, counseling, psychology, sociology, criminal justice or related field if no prior experience in mental health
• Valid Indiana driver's license

Knowledge, Skills & Abilities

• Use of discretion and independent decision making regarding client safety and care
• Strong interpersonal skills; ability to be both clear and concise in written and verbal communication
• Willingness and ability to carry out directives from other team members; ability to teach and mentor others
• Demon