Resident Engagement Director

Overview

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates

  

We are looking for an energetic, creative, Resdent Engagement Director who can embrace our mission  to enrich the lives of those we serve, and who is driven by their passion to make a positive difference!

 

Brookdale Northbrook is hiring a Resident Engagement Director 

A Senior Living Community with Assisted and Independent Living

 

Make Lives Better Including Your Own! 

 

 

Overview: 

• Responsible for Planning, Organizing, and Implementing Programs
• Manage Budges, schedules, Staff, and Programing Calendar
• Create and Maintain a diverse Program Catalog that caters to Various Interests and Abilities  

 

Brookdale is a GREAT place to further your career!

• Career Path for All positions!  
• Full suite of health insurance, life insurance and retirement plans are available and vary by employment status 
• Variety of Associate Discount
• We pride ourselves with a culture of caring. All leadership team members and associates partner together to make sure each resident feels like they are family
• We recognize our staff with our monthly Everyday Hero award and prizes (PTO & Bonus)
• If you have a passion for helping others  with a desire to to thrive professionally  every day, this is the opportunity for you!   

 

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

 

Base pay in range will be determined by applicant’s skills and experience. Full-time associates in role are eligible for an annual bonus incentive and sales referral bonuses.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

Responsibilities

Promotes, creates, develops, and maintains an environment that supports a culture of engagement based on Brookdale’s Engagement Philosophy. Creates and manages the community’s resident programs department, ensuring it uses a person-centered approach starting with positive perceptions of aging while building relationships and connections.

 

Hires, trains, and supervises at least 2 full-time associates in accordance with Company policies. Is responsible for recruiting and hiring high quality and engaged associates and ensuring they are appropriately trained and developed to meet the needs of residents. Makes decisions related to associate development, discipline, and termination, in partnership with Executive Director.

Develops and manages an innovative, continuous culture of engagement reflective of adults by leveraging engagement’s fundamental concepts and points of difference.

Cultivates person-centered engagement that is meaningful to the individual by working with resident engagement associates to learn and understand each resident’s unique interests and desires. Ensures programming incorporates elements of spontaneity daily, as appropriate, and associates looks for opportunities to bridge social connections and create friendships among residents.

Encourages and promotes purposeful opportunities for residents, both internally and externally. Networks with outside community resources to enrich the variety of opportunities available to residents. May be required to drive a community vehicle, when necessary, to ensure residents receive meaningful opportunities outside of the community.

Ensures resident experience and welcome protocols are implemented properly.

Provides subject matter expertise to the leadership team regarding engagement and quality of life for residents and associates. Promotes a culture of interdepartmental cooperation to lead to intentional prospect-resident connections.

Supports community operations by working to ensure associates are providing resident engagement opportunities to achieve the highest level of resident experience and satisfaction.

Collaborates and oversees Resident Engagement team’s plans and execution of special events at the community including, but not limited to, holiday, family, Friends for Life, educational, and other marketing events.

Oversees the development of the monthly programming calendar. Reviews and approves the calendar to ensure it is based on residents’ shared interests. Ensures Company initiatives and specialty programs are scheduled and executed as scheduled.

Ensures department is in compliance with the Brookdale Excellence Standards Tool (BEST) and appropriate state, federal, and othe