Partner Support Manager

The Team:

The Partner Support Manager is part of the Partner Success Department, whose main responsibilities are to make sure that Kambi’s partners are getting an excellent service and support our partner’ growth in a consultative manner.

This is an opportunity to join a market leader in the sports betting industry within the commercial function. The successful individual will benefit from extensive training, exposure to global businesses and a clear career path. This role is external facing and you will also get exposure to many areas of Partner Management in Kambi from product, stakeholder management and other areas of the business.

The Role:

• Facilitate the flow of partner requests and respond accordingly within Kambi’s Service Desk
• Provide financial reporting support using internal data tracking
• Assist in communication to and from our partners throughout all levels of their organization
• Manage the incident support process across the Kambi network
• Represent the Partner Success Department in regularly scheduled sessions with internal stakeholders

Ideally you’ll have:

• Excellent business acumen
• Excellent verbal and written language skills
• A love for sports and sports betting
• Self-starter and highly motivated
• Desire to work cross-functionally

About Kambi

Kambi Group plc is a leading B2B provider of premium sports betting services to licensed gaming operators. Our services provide an end-to-end solution for operators wanting to launch a standalone Sportsbook or bolster their existing offering with an innovative sports betting product. From front-end user interface to customer intelligence, risk management and odds compiling, all built on our in-house developed software, we strive to deliver the ultimate service and solution to our partners.

Our vision is to create the world’s leading sports betting experiences, together with our partners.

With offices in Malta (HQ), Bucharest, London, Manila, Sydney, Philadelphia, Uppsala and Stockholm and together with over 1000 passionate and highly skilled people; Kambi live and breathe sports betting. It is in everything we do. From delivering a premium service to our operators, to creating an entertaining experience for the end user; we are unwavering in our mission to create the worlds’ leading sports betting experience.