Director, Corporate Communications and Change

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We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

Overview

Responsible for overseeing, developing, and implementing communications initiatives to drive enterprise change and upskill leadership capabilities across the organization. This role enables business performance by driving clarity during periods of change, embedding corporate culture in daily behaviors, and equipping leaders to communicate effectively at scale. The position ensures that the company's vision, mission, goals, and key messages are clearly communicated to colleagues and stakeholders. It also directs the day-to-day operations of the communications team, including performance management, talent development, budgeting, and resource allocation. Additionally, the Director provides interim crisis communications management and public relations support to protect brand reputation.

Duties & Responsibilities

• Strategic Partnership & Counsel: Acts as a strategic business partner to the senior leadership team, ensuring all change initiatives are sequenced for maximum impact and minimum field disruption. Partners with executives to recognize and capitalize on internal and external opportunities. 

• Change Leadership Framework: Defines the end-to-end Change Leadership and Communication framework for the organization, ensuring proper socialization to the right audiences at the right times to increase adoption and readiness.

• Corporate & Global Alignment: Connects the internal and external voice of the organization through high-quality storytelling, aligning local strategies with global themes to bring the mission, vision, and values to life.

• Team Leadership: Directs a high-performing team of specialists, overseeing recruitment, performance management, and professional development to build a best-in-class Colleague Engagement, Communications, Change, and Innovation function.

• Content Execution & Pacing: Guides the team in the writing, design, and timely production of communication materials, including video/audio scripts, executive letters, speeches, print, and digital content. Leads the proper pacing of content delivery across the business.

• Technological Innovation: Develops strategies to utilize new media technologies (e.g., convenient, mobile access) consistent with overall vision and business objectives.

• Crisis Management: Identifies potential organizational risks and assists with crisis communication planning, drafting media talking points, and keeping senior leadership apprised of relevant information.

• Mentorship & Upskilling: Serves as a mentor across the enterprise to upskill communication and change capabilities among organizational leaders.

Candidate Requirements

Education

• Bachelor’s degree in Communications, Public Relations, Business Administration, or a related field required; Master’s degree or MBA preferred.

• Six Sigma, PROSCI, or PMP certifications preferred

• Generative and Agentic AI experience preferred

Experience

• Minimum 10 years of progressive experience in corporate/internal communications, change management, or public relations. Consulting background highly desired.

• Minimum 7 years of progressive leadership experience; preferably across multiple locations or in a matrix organization.

• Proven track record of leading and managing high-performing teams, including remote teams.

Skills & Competencies

• Excellent writing, presentation-building, and negotiation skills with an ability to tailor messages to diverse, multiple constituencies. Executive presence with a demonstrated ability to influence at all levels of the organization.

• Solid business knowledge, organizational savvy, and the ability to operate effectively in both strategic and operational capacities. Strong customer focus and growth mindset with a consultative approach to finding root-cause solutions.

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