Lead Product Designer, Peer to Peer

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

This role sits within the broader Experience Design department which is made up of unique product design specialties including: Consumer, Merchant, Research, Content, Design Systems, and Operations. Experience Design is driving the design and experience strategy that will evolve the PayPal experience beyond the core transaction and into new realms of the end-to-end commerce journey. This includes dimensions that engage customers well before and after the point of a sales transaction with a brand or money exchange with a peer. It is an incredibly exciting time to join a design team that will be at the forefront of PayPal’s product and brand transformation. No matter the role or level, all positions are nurtured and encouraged to think through critical problems with well-integrated, multi-discipline teams (pods) and a well-defined culture that’s geared towards explorations, bold provocations, and speedy impact in the market. The department is led by PayPal’s Chief Design Officer and works intimately with Engineering, Product Management, Brand Design, and Marketing teams.

Job Description:

Role Overview

The Lead Designer serves as our Craft Master. They are in the weeds of all design work and deliver outputs to a level of perfection and extreme craft - both in terms of interaction and visual/UI. For this role, the Lead Designer will focus on the Peer to Peer money movement experiences within the PayPal App. This can include features focused on Peer to Peer sending and receiving, Money Pools, Bill Splits, Crypto Sharing, Currency Exchanges, and more.

As a Lead Product Designer, you will have the opportunity to drive the strategy and design outputs of your product area of focus. As a Lead your team composition can vary. Sometimes you might be the Lead and primary designer on a work track and sometimes you might be part of a bigger design team including designers to support you as well as leadership to direct you. In this role, the designer must be comfortable playing a variety of roles with an ability to exhibit skills that are deep in craft as well as project leadership and strategy.  You should have a remarkable ability to present your work both in presentation and prototype form with very strong visual and art direction skills that influence every part of the work you present and deliver.

Standard Requirements

• You are kind, generous, nurturing, supportive, and can see beyond your own ideas or instincts.

• You love to study and design for consumer behaviors with a specific interest in consumerism, retail, and evolving cultur