Colleague Experience Partner

Overview

Join the Colleague Experience Team and help shape the future of HR at Element!

 

Join our innovative Colleague Experience team located in Blue Ash, OH within our Global Business Solutions (GBS) hub. The Colleague Experience team is dedicated to elevating every stage of the employee journey. As a Colleague Experience Partner you will play a vital role in supporting our colleagues, HR Business Partners, and leaders by delivering exceptional service, strengthening core HR processes, ensuring compliance, and aligning employee needs with organizational goals.

 

This is a hybrid role based in Blue Ash, OH

 

Responsibilities

What You’ll Do:

• Provide timely, accurate guidance to colleagues and managers on policies, procedures, benefits, leave programs, HR Case Management System tickets, and general HR inquiries.
• Administer and coordinate end –to- end process for US and Canadian leaves of absence; including federal and state programs, short-term disability, ADA accommodations, and paid parental leave.
• Partner with HR Business Partners and HR Directors to provide operational support for leaves of absence, ADA accommodations, termination processes, complex employee relations concerns, and policy application.
• Conduct confidential employee relations investigations in compliance with company policy and relevant employment laws.
• Design and maintain HR policies, employee handbooks, systems, training materials, and intranet content.
• Develop and drive data reporting activities aligned with HR systems and processes.
• Ensure compliance with U.S. and Canadian employment laws and regulations.
• Drive continuous improvement projects through trend analysis, feedback, and best practices.
• Identify learning needs and deliver mandatory HR training.
• Maintain confidential and sensitive information in compliance with company standards and legal requirements.
• Additional duties that fall within the scope of Human Resources activities.

Skills / Qualifications

What We’re Looking For:

 

Education: Bachelor’s degree in HR, Business Administration, or related field (Master’s or HR certification preferred).

Experience: 5+ years in HR with progressive responsibilities.

• Strong knowledge of HR processes, FMLA, employee relation investigations, and compliance.
• Experience supporting multi-state populations and navigating state-specific leave laws and employment regulations.
• Excellent communication, stakeholder management, and relationship-building skills.
• Ability to analyze data and provide actionable insights.
• Project management experience and ability to lead HR initiatives.
• Experience working with HR systems (e.g., Dayforce, D365, Workday, ServiceNow, or similar).
• Knowledge of U.S. and Canadian employment laws.
• High integrity and ability to maintain confidentiality.
• Ability to adapt and change priorities to reflect the needs of the business.
• Ability to communicate in an additional language (Spanish, French, or Canadian French)is highly valued.

Why Join Us?

• Be part of a transformational HR journey in a global organization.
• Collaborate with dynamic teams and influence employee engagement and culture.
• Opportunity to grow your career in a fast-paced, innovative environment.

Company Overview

Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to ‘Make tomorrow safer than today’.

 

When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access.

 

While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development.

 

Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.

Diversity Statement

At Element, we always take pride in putting our people first. We are an equal opportunity employer that rec