Social Media Marketing Manager

About the team & opportunity 

What’s so great about working on Calendly’s Marketing team? 

We show our prospective customers the value of our product and features in maximizing their most valuable asset…time. 

Why do we need you? Well, we are looking for a Social Media Marketing Manager who will bring their expert knowledge in social media trends, strategies, and tools.  Reporting to the Manager of Social and Advocacy, you’ll also be responsible for collaborating across departments throughout the company to create and share social campaigns that amplify our brand message, engage our ideal customer profile, and further establish Calendly as a leader in scheduling automation and productivity.

A day in the life of a Social Media Marketing Manager at Calendly

As Calendly’s Social Media Marketing Manager, you’ll own Calendly’s social media accounts (LinkedIn, X, and Instagram) and engage with countless customers, influencers, employees and other brand advocates across them — as well as help amplify Calendy’s brand message across these creators’ own channels.

On a typical day, you will be working on: 

• Own and execute Calendly’s social media strategies to support organizational objectives, strategies, and initiatives via daily customer engagement, content creation, and amplification
• Monitor and address customers’ questions and complaints, and work with the customer support team to escalate and resolve customers’ issues
• Drive Calendly’s employee engagement program, encouraging and educating Cal Pals on best practices, industry trends, and upcoming developments so they can build their personal brands while amplifying Calendly’s brand message
• Capture new audiences — e.g., prospects, customers, partners and brand advocates — grow followers and fans, update social media pages, distribute new video and campaign media of marketing activities for placement on the web, social networking sites, and community-driven sites and platforms
• Monitor industry trends, competitor activities, emerging technologies, and best practices in social media and influencer engagement to stay ahead of the curve, and share knowledge with the team.
• Collaborate on production of various short-form content types (videos, social media posts, talk tracks) to enable various creators to share Calendly’s brand message across various channels with various audiences
• Use software such as Asana, Sprout Social, Tagger, and other tools necessary for planning, publishing, promoting, and reporting on high-performing content

What do we need from you?

• 3-5+ years of hands-on social media marketing experience — B2B, SaaS, social selling, LinkedIn and crisis communications experience are pluses
• Excellent written, verbal, and visual communication skills — you’ll be drafting and reviewing LOTS of social copy, filming yourself for Instagram Reels, and responding to customers on the fly!
• The ability to effectively prioritize tasks and manage time within a fast-paced environment, while maintaining high attention to detail
• Plenty of organizational and resourceful initiative, with the ability to plan, execute, and measure multiple marketing campaigns at once
• Experience working with cross-functional teams, and the ability to effectively (and remotely!) communicate with, influence, and motivate a wide variety of people at all levels of the organization
• Energy, enthusiasm, resourcefulness, a positive, "can-do" attitude, a bias toward action, and a high tolerance for change
• The attitude that feedback is a gift — you’re as comfortable receiving as giving feedback on content
• Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time

What’s in it for you?

Ready to make a serious impact? Millions of people already rely on Calendly’s products, and we’re still in the midst of our growth curve — it’s a fantastic time to join us. Everything you’ll work on here will accelerate your career to the next level. If you want to learn, grow, and do the best work of your life alongside the best people you’ve ever worked with, then we hope you’ll consider allowing Calendly to be a part of your professional journey.

Our Hiring Process:

We aim to provide an inclusive and equitable candidate experience to everyone who expresses interest in working at Calendly. To learn more about our hiring process, please visit our careers page at www.careers.calendly.com.
Once selected for an opportunity, the recruiter assigned to the role will keep you informed every step of the way. Have questions? Let your recruiter know! Want to share your experience? We are passionately committed to improving and building on our process, and we consider feedback a gift.