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Online Communication Assistant (Student)(FWS)

American University
McKinley Building, United States, United Statespart_timeVerifiedPosted 31 Jul 2025
💰 $34,000/yr

About the role

Work Where You Learn: Build Experience, Grow Skills, and Contribute to Your University Community.

 

This position is available only to enrolled American University students.

 

Important guidance for current American University employees: American University current employees, including those employed in student positions, must apply through their employee Workday account. If you are a current employee at American University, please log into your employee Workday account and select the Find Jobs report which will take you to our internal career listings. Applying outside of your employee Workday account may cause delays in a hire process.

Department:

School of Communication

Time Type:

Part time

FLSA Status:

Non-Exempt

Job Description:

Summary:

The Online Communication Assistant is a member of the American University School of Communication’s Communication and Outreach team. This team is responsible for the promotion of the school to external and internal audiences with the purpose of raising awareness and interest in the school, its students, faculty, degree programs, and school-wide initiatives. 
 

Responsibilities:  

  • Working in the Exact Target and Emma Customer Relationship Management (CRM) systems to build and send newsletters.

  • Reporting on newsletter performance, and presenting modifications to content and structure based on performance.

  • Maintaining and building contact lists and implementing one-off campaigns.

  • Conducting interviews and drafting News stories for the SOC website.

  • Additional support for Communication and Outreach initiatives as needed.

  • The ideal candidate for this position must be detail-oriented, efficient with their time, and self-motivated. 

Position Type/Expected Hours of Work:

  • Part-time.

  • 8-10 hours per week.   

 

Salary Range:

  • $17.95 per hour.

 

Required Education and Experience: 

  • Exceptional written, verbal, and interpersonal communication skills.

  • Professional demeanor.

  • Ability to multitask and meet deadlines while paying close attention to detail.

  • Experience using CRM systems.

  • Basic understanding of HTML.

  • Basic photo and graphic editing skills.

Preferred Education and Experience: 

  • Experience with the Adobe Creative Suite preferred.

  • Experience writing for the web, and email marketing, preferred.

Other Details