Vice President, Technology Workplace Products

The VP, End User Technology Products is responsible for the leadership and management of a geographically dispersed team that delivers world class end user technology and computing products to Marriott International associates. This role will establish and lead discrete product teams within their organization to drive ownership and accountability for delivering exceptional customer experiences. This individual will be experienced in leading, developing and delivering designs and capabilities around desktop, tablet, wearable and mobile infrastructure with a vision for simplicity, automation and self-empowerment functions. Overall experience with end user technology and computing services design, measurement and transformation will be critical functions associated with this role.  Other aspects of the role will focus on directory and collaboration services administration and design (e.g., e-mail, active directory, LDAP, e-directory) plus software deployment, hosting and distribution. 

The ideal candidate is a seasoned, hands-on leader with the energy and experience to lead through change. This leader is passionate about collaboration, communication clarity, building purposeful process, execution excellence, and an advocate for continuous improvement. This leader must possess the patience and skills to garner feedback from multiple teams and continuously ensuring delivery of products to the those teams. This leader will need a strong ability to build solid long term symbiotic relationships that transverse teams; while having a knack to push back and make arguments to improve ideas. This leader must be strategic with an ability to implement that strategy; communicate it to executive leadership of the company; deliver results by adopting and using Scaled Agile Framework; and create processes that enable flow without the overhead of gates or checks that breaks the moment of teams. Must have the polish and executive presence to present to C-level executives. This executive will also be responsible for process development across the organization for managing demand.

CANDIDATE PROFILE 

Education and Experience 

Required:

• Undergraduate degree or equivalent experience and certifications
• 12+ years of Information Technology leadership experience with 3+ years at a Sr. Director level or higher managing direct reports and service provider teams
• 10+ years leading teams that deliver and support customer facing enterprise systems and services
• 8+ years experience delivering large scale end user technology and computing solutions 
• 5+ years working with third party service suppliers and ITO organizations; including financial, SLA and service definition functions
• 5+ years experience negotiating with and managing Service Provider relationships 
• Experience working with remote and offshore development and support teams
• Experience developing and delivering large scale enterprise infrastructure services
• Proven ability to effectively prioritize and execute tasks in a high-pressure environment
• Strong financial acumen; must have previous experience managing operational and capital budgets in excess of $20M

 Preferred:

• Masters degree in Computer Science, Information Technology Management or an MBA is desired
• Demonstrated success leading large-scale infrastructure initiatives/transformations 
• A thorough understanding of the interdependence of systems and their impact to the business
• End to end infrastructure lifecycle experience related to desktop, mobile and virtual computing environments
• Strong understanding of the software development life cycle (SDLC)
• Strong process management and problem resolution skills
• Experience in business systems and process planning
• Knowledge of the business environment, service requirements and hospitality culture
• Demonstrated ability to assess customer/client needs, creatively approach solutions, decide and influence appropriate courses of action.
• Ability to understand and communicate the lifecycle of technologies and applications and to translate into business strategies for the client organizations
• Strong verbal and written communication skills with the ability to articulate complex technical ideas in easy to understand business terms.
• Ability to accomplish results through others, particularly by establishing relationships, effective controls and leading in a managed service environment
• Demonstrates strong executive presence and strategic thinking skills

CORE WORK ACTIVITIES 

End User Experience

• Leads efforts to develop new strategies around the ‘consumerization’ of the end user experience at Marriott International. This includes such key