Therapeutic Services Director

Director of Psychosocial & Therapeutic Services

Job-Type: W2 Full Time, Salaried

Location: Remote
Travel: 25–40% (regular travel to support facilities and teams)

Position Summary

We are seeking a Director of Psychosocial & Therapeutic Services to lead the strategic development, operational oversight, and expansion of non-pharmacological behavioral health services across long-term care settings. This leader will play a pivotal role in enhancing resident quality of life by delivering psychosocial, therapeutic, and engagement-based interventions that support emotional well-being and reduce behavioral distress—without overreliance on medication.

This position is responsible for designing, implementing, and scaling innovative psychosocial care models, including psychotherapy, Behavioral Health Technicians (BHTs), Peer Support Specialists, neurofeedback, neuropsychological testing, and emerging engagement technologies. The ideal candidate is a strong program builder and people leader who thrives in complex, multidisciplinary healthcare environments.

Key Responsibilities

Program Development & Service Expansion

• Lead the strategic development and expansion of psychosocial and therapeutic service lines within long-term care environments
• Design scalable, sustainable service models incorporating psychotherapy, BHTs, Peer Support Specialists, and other therapeutic supports
• Develop structured intervention frameworks focused on behavioral stabilization, emotional support, and meaningful resident engagement
• Identify opportunities to expand non-pharmacological solutions that improve outcomes for residents and support facility partners

Leadership & Team Management

• Provide leadership and oversight for multidisciplinary psychosocial and therapeutic teams across multiple regions or facilities
• Support recruitment, hiring, onboarding, training, and ongoing development of therapists, BHTs, and peer support staff
• Establish performance expectations, accountability structures, and professional growth pathways
• Foster a culture of collaboration, excellence, and resident-centered care
• Coach teams through complex behavioral health scenarios, emphasizing de-escalation, engagement, and therapeutic best practices

Operational Oversight

• Establish workflows and operational processes to ensure consistent service delivery
• Partner with regional and facility leadership to deploy services aligned with resident needs
• Ensure compliance with regulatory standards, clinical best practices, and organizational expectations
• Monitor staffing models, utilization, performance metrics, and operational outcomes

Clinical & Facility Integration

• Collaborate closely with psychiatric providers, therapists, nursing teams, and facility leadership
• Support interdisciplinary coordination to integrate psychosocial interventions into overall care plans
• Provide consultation to facilities on behavioral support strategies and resident engagement approaches

Innovation & Emerging Care Models

• Evaluate and implement emerging non-pharmacological behavioral health interventions
• Pilot technology-enabled engagement tools, including AI-supported companionship models
• Ensure innovative solutions are clinically sound, ethically implemented, and operationally scalable

Workforce Development & Pipeline Growth

• Develop internship and training programs to build long-term workforce pipelines
• Establish partnerships with universities, training programs, and community organizations
• Create structured competency and training frameworks for BHTs and Peer Support Specialists
• Promote workforce sustainability through education, mentorship, and career progression

Quality & Outcomes

• Define and track performance metrics evaluating program effectiveness
• Monitor resident engagement, behavioral outcomes, and quality-of-life indicators
• Lead continuous improvement initiatives to enhance service impact

Qualifications

Education

• Bachelor’s degree in psychology, social work, behavioral health, healthcare administration, or a related field (required)
• Master’s degree in behavioral health, counseling, social work, or healthcare administration (preferred)

Experience

• 8+ years of experience in behavioral health, psychosocial services, or healthcare program development
• Experience in skilled nursing, long-term care, senior living, or post-acute care strongly preferred
• 5+ years of experience leading clinical or therapeutic teams
• Proven experience building or scaling programs acr