You know the moment. It’s the first notes of that song you love, the intro to your favorite movie, or simply the sound of someone you love saying “hello.” It’s in these moments that sound matters most. 

At Bose, we believe sound is the most powerful force on earth. We’ve dedicated ourselves to improving it for nearly 60 years. And we’re passionate down to our bones about making whatever you’re listening to a little more magical. 

The Information Technology team at Bose exists to deliver valuable and reliable business and technology solutions with an innovative, engaged, and collaborative team focused on contributing to our corporate vision.

Job Description

We are seeking a dynamic and experienced Windchill PLM Technical Lead to join our team. In this role, you will be a key contributor to the successful delivery and support of Windchill Product Lifecycle Management (PLM) solutions within an SAP environment. The ideal candidate will have a strong background in PLM systems, ERP integration, and will have worked with outsourced delivery teams.

You will work with the global procurement, logistics and trade compliance teams and assist and train other members of the team. You will work closely with the business partners (product owners and SMEs), review requests, work with business to help prioritize requests and assign them to the proper resources in the team.
 

You’ll be accountable for reviewing and approving documentation of processes and configuration, PLM system configuration, unit testing, integration testing, leading User Acceptance testing activities with offshore teams, and ensuring that proper IT Change Control and Project Management processes are adhered to. 

You will be highly experienced in product lifecycle management. You will act as a technical expert and hands-on configurator and will have also had a broad understanding of large-scale ERP systems.

You should have implementation experience with a global consumer electronics company or high-tech company, and understand both systems configuration, and overall systems architecture in an enterprise environment. 

Key Responsibilities:

Leadership:

• Self-starter who demonstrates creativity in solving problems or generating improvement ideas
• Able to prioritize competing or conflicting requests
• Must exhibit strong communication skills
• Supports and maintains positive attitude across all levels of the organization
• Leads an outsourced delivery team
  • Must be able to lead and assist with prioritizing work for the entire team
  • Foster a collaborative and innovative team culture to drive successful project outcomes

Customer Success:

• Collaborate with business partners and Scrum teams to understand their PLM requirements and provide expert guidance on implementing solutions in alignment with business goals
• Address user concerns, provide regular progress updates, and ensure customer satisfaction
• Responsible for working with Scrum teams to deliver robust and efficient solutions that address business demands and are aligned with corporate initiatives
• Identify potential risks and develop mitigation strategies
• Proactively address issues that may impact project timelines and deliverables

Quality Assurance: 

• Implement and enforce best practices in PLM delivery and documentation standards for all relevant solutions
• Ensure that standards are adhered to, and that documentation and change control processes are followed across the applications organization
• Provide functional and technical guidance for decisions made regarding our PLM landscape
• Seek to use best practices, standards, and the right partners and vendors to provide solutions to meet Bose’s business objectives; ensure that the team also follows the same standards.

Qualifications:

• Proven experience in a global company with extensive third-party logistics and contract manufacturing
• Experience in working with outsourced delivery teams
• Proven experience as a Windchill PLM technical lead (5+ years)
• Strong understanding of ERP (similar but not limited to: SAP, Oracle, Dynamics 365 or Workday Financials)

environments and integration points with PLM systems

• Scaled Agile Framework Certification (desired)
• B.S. degree in Computer Science or Engineering (or relevant work history)
• Thorough unde