Technical Data Publisher OR Senior Technical Data Publisher

About Us

Endeavor Air is a wholly-owned subsidiary of Delta Air Lines. Flying as Delta Connection, Endeavor operates 141 regional jets on 750 daily flights to 122 destinations in the United States, Canada, and the Caribbean.

 

Headquartered in Minneapolis, Minn., Endeavor has hub operations in Atlanta, Cincinnati, Detroit, Minneapolis, New York, and Raleigh-Durham, and 11 maintenance bases across our network.

Our Culture

We know that our people are our greatest assets, and we are committed to building a culture where employees love coming to work each day. At Endeavor Air, we foster a diverse, culturally-rich and safe workplace where employees are treated with dignity and respect. With a culture built on safety, excellence, and teamwork, Endeavor offers limitless potential for aviation professionals looking to start or continue their careers.

 

Our team promotes an inclusive environment in all aspects of the airline and our operation. As an EEO employer, we provide opportunities for all qualified candidates without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, or disabled status.

Overview

The Technical Data Publisher OR Senior Technical Data Publisher is responsible for maintaining current technical content using multiple databases and applications in support of the Technical Operations Organization. In addition, they are responsible for content review, process accuracy and currency, error resolution and internal customer service. This position works independently and initiates their work from beginning to end. This includes the analysis, processing, and publishing of technical content.

 

An increase in compensation will be considered for a Senior Technical Data Publisher role, based on relevant qualifications and experience.   

Responsibilities

• Maintains Technical Operations Content Management Systems, applications, and currency-controlled file locations.
• Ensures currency on all Tech Ops controlled technical content.
• Publishes revisions to all Tech Data controlled technical content.
• Processes manual subscriptions.
• Initiates and maintains communication with vendors.
• Interface with Engineering, Maintenance Programs and Quality Control in the production of new or revised Company documents.
• Creates and revises company manuals in electronic format.
• Controls Tech Ops Change Request (TOCR) process.
• Performs review, finalization, and publishing of Company Originated Content (COC)/ Supplemental Data.
• Documents and files Tech Ops related reference documents for Engineering, Reliability, Maintenance Programs, and other departments.
• Performs SGML/XML originated content loading, analysis, and processing error resolutions.
• Performs content quality auditing and validation.
• Builds and distributes Reports and Notifications.
• Assists in maintaining Tech Data Control Standard Operating Procedures (SOPs) as related to Publishing activities.
• Provides guidance for the Technical Data Publisher.

Other Duties

• Other duties as assigned.

Competencies Required

• Ethics and Values - Supports positive change and diversity that will support healthy organizational growth. Serves as a champion for projects and programs that are beneficial to the company
• Knows Our Business - Is informed and knowledgeable about trends in the field. Is willing to use own knowledge to constructively challenge institutional practices and systems that might be improved to increase organizational results.
• Building Trust & Decision Making - Treats all team members in a respectful, courteous, and professional manner, and values the input of all. Recognizes when analysis is sufficient to proceed with making a good decision.
• Drives For Results by Inspiring Others - Develops clear workable plans with timelines, goals, and ways to measure results. Fosters engagement across different teams. 
• Know Your Team & Leading People - Works inclusively with others on the team and across the organization to reach common goals. Is approachable and friendly. Is skilled at valuing differences; recognizing others; and listening for understanding.

Qualifications

• Associates degree and/or comparable work experience
• Two years aircraft maintenance experience required; FAA A&P certification preferred
• Two years technical writing experience required; aircraft structures, systems, and/or powerplant technical writing experience preferred
• Strong personal skills, including a strong work ethic, reliability, and a self-motivated drive for excellence, efficiency, and continuous improvement
• Strong interpersonal skill