Sales Assistant (Copenhagen)

ALOHAS is more than a fashion brand: it’s a responsible shopping experience and an opportunity to take part in the fight against overproduction in the fashion industry.

Working at ALOHAS means being part of the innovation and growth of a Spanish start-up with a young, creative, and proactive team, where communication flows and energy levels are high. It’s a demanding environment, but extremely rewarding, and we take pride in learning from one another and strive to make sustainability a way of life beyond the workplace.

We’re passionate about what we do, and that passion shines through in our work.

THE ROLE
We are looking for a results-driven Sales Assistant who will deliver a unique and memorable experience to each client while actively contributing to the commercial success of the store. With a strong sales mindset, use of clienteling tools, and passion for people, you will represent ALOHAS values and play a key role in building customer loyalty and driving performance.

YOUR MISSION

Be the face of ALOHAS

• Represent the brand with energy, professionalism, and a deep understanding of our values
• Share your knowledge about ALOHAS, our story, products, and sustainability commitments
• Stay informed on brand updates and best practices
• Ensure the store is always clean, organized, and aligned with visual standards

Deliver an exceptional client experience

• Offer tailored service that builds trust and long-term relationships with clients
• Use the clienteling tool effectively — whether to capture client preferences, follow up after visits, suggest new products, or support retention efforts
• Engage with customers in a meaningful way to maximize conversion and satisfaction
• Handle questions, returns, and service situations with efficiency and care
• Support a seamless shopping experience across online and offline channels
  

Be a business driver

• Proactively work to achieve and exceed sales targets
• Understand store KPIs and take ownership of your impact on performance
• Use the clienteling system as a strategic lever to drive results and nurture client relationships
• Support operational tasks that ensure smooth daily store operations
• Identify opportunities to improve results, suggest ideas, and take action when needed
• Monitor after-sales activity to ensure high client satisfaction and loyalty

Collaborate with your team

• Foster a positive and collaborative team spirit
• Communicate regularly with teammates and management
• Share feedback and knowledge to help the team grow
• Assist with stock replenishment and inventories as needed

YOU WILL ROCK AT THIS ROLE IF YOU HAVE...

• Proven experience in retail, ideally in a performance-focused environment
• Strong sales mindset and ability to meet and exceed targets
• Experience using clienteling or CRM tools to support client engagement and sales
• Customer-first attitude and excellent interpersonal skills
• Fluent in Danish and English (any other language is a plus)
• Proactive, solution-oriented and eager to learn
• High level of integrity, motivation and team spirit

BENEFITS

• A Culture of Freedom, Responsibility & Trust: We believe in autonomy, accountability, and mutual respect
• Be an ambassador of the ALOHAS brand ✨
• Exclusive Discounts 💯: Your family and friends benefit too!
• Growth & Happiness 🌈: Constructive feedback, ongoing learning, and support for your professional journey
• We’re a Company with Soul:
  • We live and breathe sustainability
  • We support family-life balance, parenthood, gender equality, and diversity
    

Ready to shape the future in a luxury fashion brand?Join us and leave your mark 🚀

About ALOHAS

Apply to work with us: careers.alohas.com/jobs

Our website: alohas.com and IG: @alohas