Facilities Maintenance Associate

Position Title: Facilities Maintenance Associate

Reports to: Facilities Maintenance Manager

Location: Employees in this role can work from our Boston, MA office, remotely within the U.S. or hybrid of these two options.

Employment Type: Full Time

Travel: Up to 5% International travel may be required

Please note that we are not able to sponsor U.S. work authorization for this role. 

Please submit a cover letter with your application.

Position Overview

The Facilities Maintenance Associate will be a member of Partners In Health’s (PIH) International Operations Team. The Associate will focus on supporting and improving all aspects of facilities maintenance activities at PIH’s global health care facilities, including planning, procurement, computerized maintenance management system (CMMS) management, parts management, knowledge sharing, and maintenance documentation.

The Associate will work closely with PIH’s Facilities Maintenance Manager and other supporting staff. This individual must be detail oriented, organized, and proactive, with a service-oriented mindset and strong communication skills. 

Responsibilities:

Facilities and Equipment Maintenance – 40%

• Assist planning and implementation of computerized maintenance management system (CMMS) for facilities maintenance teams
• Act as CMMS super user, making changes to CMMS workflow based on individual site needs, creating customized analytics dashboards, performing major data imports, creating or adjusting multi asset preventative maintenance (PM) work orders.
• Lead regular check in calls with site CMMS leads to review progress and challenges with the CMMS system
• Develop preventative maintenance plans for new and existing infrastructure and equipment
• Act as point of contact for facilities and biomed leads at sites on the CMMS system

Parts and Supply Chain – 40%

• Develop and sustain a list of essential parts stocklist at our global health facilities level to reduce and prevent equipment downtime
• Collaborate with sourcing team and provide technical data to input into PIH’s inventory management system to inform annual bulk parts orders.
• Field site requests for spare parts, new equipment and tools. Identify and document technical specifications, assist with sourcing if needed
• Work with supply chain team on stock out prevention of key parts

Site Support/Accompaniment – 20%

• Identify opportunities for cross-site collaboration, sharing of site technical expertise, best practices, and resources
• Gather, organize and share facilities and equipment documentation with team members
• Support development of PIH CMMS best practices and training of users

Qualifications

Required:

• Associate’s or Bachelor’s degree or 2-4 years of experience in facilities management, relevant engineering field (mechanical, electrical, civil), construction management
• At least 2 years of relevant experience in facilities maintenance or related field
• Strong organization skills with attention to detail
• Familiar with the use of a CMMS software system and strong computer skills