Simulation Support Team (SST) Manager 1

RELOCATION ASSISTANCE: Relocation assistance may be available

CLEARANCE TYPE: Secret

TRAVEL: Yes, 25% of the Time

Description

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

Northrop Grumman Defense Systems sector (NGDS) is seeking a Simulation Support Team (SST) Manager 1 to join our growing team of diverse professionals supporting the Army National Guard (ARNG) Mission Command Training Support Program (MCTSP) at Fort Leavenworth in Leavenworth, Kansas.

This position is contingent upon contract award, budget, and customer approval.

Responsibilities:

• Conducts overall management coordination for all training environment technical, networking, exercise design, and required operational support

• Leads the technical team to:

  • install, operate, integrate, and troubleshoot communications, applications, and configurations

  • establish network addresses and connections

  • monitor and analyze system performance

  • recommend and perform application maintenance and upgrade applications as needed

  • conduct data backups and system recovery

  • install information assurance vulnerability alert (IAVA) patches, security updates, respond to critical vulnerabilities, and conduct remediation before, during, and after training exercises using the Joint Land Component Constructive Training Capability (JLCCTC) suite

• Ensures each Mission Training Complex (MTC) can simultaneously conduct one large (multi-echelon) and one medium-scale (single-echelon) JLCCTC-supported exercise

• Coordinates Simulation Support Team (SST) support at the MTC or the Training Unit Commander (TUC) point of need.

• Specific duties include:

  • Leads the Technical Support Team to provide training units with the simulation environment and mission command stimulation that fulfils exercise planning documents provided by training units

  • Leverages complete understanding and wide application of technical principles, theories, and concepts in virtual systems

  • Works independently most of the time with general or no direction

  • Develops approaches to solutions and independently makes decisions that do not result in serious program delays or considerable expenditure of resources

  • Represents the organization at daily inter-organizational and outside customer contacts and provides solutions to difficult technical issues associated with specific projects

  • Interprets exercise planning documents to best install and configure hardware, software, and networks on physical or virtual systems

  • Researches and uses best judgment to fill in needed information for system configuration and operation solutions

  • When system errors occur, evaluates error message(s), system/program logs, observed system operation deviations, etc. to evaluate the problem(s) and attempt corrective action(s)

  • Informs site manager of the issues requiring outside support

  • Authors problem ticket(s) with sufficient descriptive detail to allow help desk to understand issue(s) at hand

  • Follows all applicable Information Assurance (IA) protocols defined by the Department of Defense (DoD) and our customer

  • Maintains all applicable DoD security technical implementation guides (STIGs), operating system and application patches for all systems under his/her responsibility

  • Ensures that backups of critical data are done within the capabilities and specifications provided by the customer

  • Maintains user accounts on system(s) that the employee administrates under DoD and system-specific authority to operate documentation

  • Provides subject matter expertise in the areas of systems administration, military simulations, and stimulation of military tactical systems by simulation systems

  • Maintains proficiency with simulation software and hardware fielded to the Mission Training