Member/ Customer Service Specialist - Full time

Member Service Specialist (MSS) at Floridacentral Credit Union
Where Community Comes First!
Are you a financial professional passionate about helping people achieve their goals? Floridacentral Credit Union is seeking a Member Service Specialist (MSS) to help members secure their financial future. We’re looking for an enthusiastic representative to join our growing team at Floridacentral Credit Union.
Primary Responsibilities:
• Loan Counseling: Advise members on auto loans, credit cards, home equity lines, and first mortgages.
• Account Management: Open and maintain checking, savings, CDs, and IRAs.
• Financial Education: Deliver personalized guidance to help members make informed financial decisions.
• Sales & Service: Promote credit union products and services, meeting goals while prioritizing member needs.
• Brand Ambassador: Represent the credit union in-branch and in the community, building trust and lasting relationships.
What You Bring:
• Experience in loan origination and account management.
• Strong communication skills with a customer-first mindset.
• A passion for community engagement and building member relationships.
• A sales and goal-driven attitude with an ability to keep members’ needs met.
Why Join Us?
• Meaningful Impact: Help members improve their financial wellbeing.
• Career Growth: Access to ongoing training and advancement opportunities.
• Community Focus: Be part of an organization that gives back locally.
• Supportive Culture: Enjoy a balanced, collaborative work environment.

Apply Today!
Be the difference. Make an impact. Be part of a team dedicated to service and community. •


Benefits for Full time employees includes:
• 401(k) w/ up to 5% matching
• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurances
• FSA
• Paid Vacation, Sick & Holiday hour
An Equal Opportunity Employer Minorities/Females/Veteran/Disabled