Medical Records Clerk

Posting Date

08/19/25

Application Deadline

08/21/25

Pay Range

Anticipated Hiring Range: $17.00 - $21.25 hourly
Full Pay Range: $17.00 - $25.00 hourly

Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. This position is eligible for overtime compensation for all hours worked over 40 in the designated workweek.

Job Type

Unclassified

Department

Public Health

About the Position

Are you willing to go the extra mile to deliver stellar customer service? As the Medical Records Clerk, you'll have the opportunity to be one of our clients' first encounters with Maricopa County Clinical Services. 

In this role, you will register patients, collect payments, and prepare and maintain the electronic medical records for the clients we serve, following HIPAA guidelines. Your interaction with our clients will create a lasting impression. YOU can make a difference!

About Us

Come work for Maricopa County Department of Public Health, the 3rd largest health jurisdiction in the U.S.! MCDPH’s mission is to increase the quality of life for our residents by collaborating with the community to develop and implement strategies, programs, and services addressing the emerging and changing needs of public health. We aim to serve Maricopa County residents with a focus on impact and a data-driven approach to our work. We value our staff's unique skills and differences, as well as the varied experiences and disciplines we represent. Together, we are working towards our vision of creating a healthy, thriving Maricopa County for all.

Proud to Offer

• Work with a greater purpose

• Tuition reimbursement

• Exceptional work-life balance with consistent schedule options

• Opportunities for growth and development within Maricopa County

• Low-cost, high-value healthcare for you and your qualifying dependents

• Child care benefits including access to our on-site center Maricopa County Kids Club, dedicated to serving Maricopa County families exclusively

• Paid vacation, sick time, and parental leave

• Extensive wellness program, including healthcare premium discounts

• Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12% monthly contribution rate and includes a 100% employer match on Day 1

• Learn more at Work With Us | Maricopa County, AZ

We Require

• Six months of experience registering patients in an electronic medical records system in a medical setting

• High school diploma or GED

• Post-secondary education may substitute for the required experience on a year-for-year basis

• Bilingual skills in English and Spanish

We Also Value

• Certification as a Public Health or Community Health Worker from an accredited college, or currently enrolled in a Public Health or Community Health Worker program and eligible to receive a certification within six months of hire

• Experience gathering data from patients and creating medical records

• Cashiering or cash handling experience

Job Contributions

• Obtains and enters client demographic information into various computer programs

• Ensures all forms are correctly completed and signed by the client 

• Serves as a cashier at registration by assessing fees and recording transactions

• Files, scans, and assembles medical records, including dictated and miscellaneous documents according to departmental procedure

• Releases patient information following applicable laws and department policies

• Performs receptionist duties, including greeting, assisting customers, and answering a multi-line phone

• Receives payments by cash, check, credit cards, or automatic debits

• Issues receipts, refunds, credits, and provides change

• Counts money and balances cash drawers at the end of the shift

• Responds to requests by researching, locating, retrieving, and delivering records or information

• Purges inactive records according to retention schedules

Working Conditions

• Work is performed indoors in an