Primary Location:

University Hospital - UMC

Address:

530 South Jackson Street Louisville, KY 40202

Shift:

Job Description Summary:

UofL Health is a fully integrated regional academic health system with nine hospitals, four medical centers, nearly 200 physician practice locations, more than 1000+ providers, the Frazier Rehab Institute and Brown Cancer Center.
With more than 14,000+ team members—physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.

Job Description:

The Inpatient or Outpatient Certified Pharmacy Technician provides daily supportive services for the Department of Pharmacy according to health system policies and procedures and in compliance with Kentucky pharmacy laws and other regulatory agencies. The technician actively supports and participates in the department’s continuous quality improvement initiatives and competency assessments and demonstrates a commitment to customer service and patient safety. The technician responds to requests in a prompt and efficient manner.

Level 3 technicians have demonstrated an exceptional skill level in the practice of sterile compounding, non-sterile compounding, automation functionality or another specialized skill set defined below.

Defined Roles: Operating Room technician, experienced sterile technician (see years of practice requirement within UofL Health Technician Career Ladder), repackaging as a primary role, trained as a buyer as a non-primary role, trained as a research technician as a non-primary role, outpatient CS Parata tech as a non-primary role, outpatient “float” technician (trained at all retail locations within health system), quality improvement project involvement, serves as a disease state specialist, pharmacy intern designation, ability to cross cover for a patient care advocate.

Essential Functions:

Provides supportive services to the inpatient or outpatient pharmacy

• Assists with filling, processing, and dispensing of medications by labeling medication, including bulk supplies, with proper ancillary labeling and bagging procedures, with final check performed by a pharmacist

• Answers phones according to established phone etiquette and triages calls to the proper personnel
• Charges and/or credits patients for medications used via the computer system
• Accurately and efficiently repackages unit dose medications, including cleaning the compounding area, restocking and replacing supplies, documenting in the compounding record, and ensuring doses are correctly labeled and prepared for pharmacist verification
• Prepares medications for loading into the ADC and unloads medications from the ADC utilizing bar code scanning
• Fills inventory requests for nursing unit’s ADCs, floor stock, and fills patient specific drawers by placing the proper bins according to census profile
• Supports the drug inventory process including ordering, rotation, and restocking of drug dispensing areas with drugs and supplies needed to process patient medications orders
• Ensures the maintenance of a clean and orderly work area, including a sterile environment
• Completes nursing unit and inventory inspections, as assigned; restocks kits and crash cart trays, as required
• Fills controlled substance orders, reconciles all discrepancies and closes all loops on a daily basis
• Monitors medication activity for potential drug diversion and reports any discrepancies to the pharmacist or pharmacy leadership
• Delivers medications, including controlled substances, to nursing units’ ADC as scheduled and for emergent deliveries as necessary
• Assists with ensuring medications are delivered efficiently and accurately to patient care unit areas. Includes checking the tube system with each delivery, retrieving and transporting medications to the appropriate location
• Prepares and packages hazardous medications and adheres to all safety measures for handling hazardous medications described in USP 795/797/800
• Utilizes aseptic technique following department policies and procedures when compounding sterile products
• Independently resolves insurance and billing discrepancies
• Assists with insurance audits and record requests
• Completes quality and process improvement processes (Specialty Pharmacy)

Serves as a mentor to new pharmacy technicians, pharmacy technician students, and pharmacy students

• Provides guidance to certified pharmacy technicians and IPPE pharmacy student rotations, as necessary
• Precepts pharmacy technician students