Business Development Representative

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Pacific Neuropsychiatric Specialists (PNS) is a leading mental health medical group dedicated to providing comprehensive treatment for a wide range of mental health conditions, including ADHD, depression, anxiety, bipolar disorder, schizophrenia, dementia, and more. Our services span adolescent and adult psychiatry, medication management, and psychotherapy. 

At PNS, our employees are vital to our continued success. We strive to create an environment where team members find their roles rewarding, challenging, and impactful. We are committed to supporting professional development and invest in our employees through ongoing opportunities for learning and growth.

Job Summary: This territory-based role located in the Inland Empire, responsible for driving provider engagement and referral growth across primary care, internal medicine, family medicine, and pediatric practices. The position is a key component of PNS’s commercial infrastructure, supporting the expansion of high-value referral relationships and contributing to the scalable growth of clinical operations across Southern California. The individual in this role will work closely with cross-functional teams to execute outreach strategies, monitor referral patterns, and strengthen partnerships with high-volume provider networks.

Key Responsibilities: Market Development & Provider Engagement

• Drive referral volume from PCPs, internists, family medicine, and pediatric practices in the Inland Empire
• Develop a targeted territory plan aligning opportunities for highest yield considering: geographic density, referral base’s patient payer concentrations (e.g., LA Care, BCBS), and knowledge of processes within a practice.
• Identify and engage key decision-makers across front office, provider, billing, and insurance coordinators - “Total Office” call

Sales Execution

• Own the full sales cycle from lead generation to close, with continued support to grow practice referrals
• Deliver educational presentations and materials to clinical teams, with emphasis on patient care benefits, streamlined access, and payer alignment
• Leverage CRM tools to track activity, manage outreach cadence, and prioritize high-conversion accounts

Cross-functional Collaboration

• Partner with intake, marketing, and operations teams to ensure closed-loop feedback and optimize referral conversion
• Provide Voice of Customer (VOC) insights to optimize 
• Work closely with Provider Relations professionals to align market-facing strategies, coordinate outreach efforts, and enhance referral partner engagement and satisfaction

Performance Management

• Achieve monthly activity metrics, patient referral volume targets, and new provider activations
• Track pipeline metrics and conversion rates; adjust tactics based on performance trends
• Contribute to the commercial team knowledge base with real-time market intelligence and barrier identification

Required Skills & Qualifications:

• 2-5 years of demonstrated success in healthcare services provider sales, preferably within behavioral health, or other provider referred specialty healthcare services
• Understanding of the Southern California healthcare ecosystem and stakeholders 
• Successful history of applying a consultative sales model
• Strong ability to develop and leverage healthcare provider referral pipelines
• An understanding of all aspects of the healthcare services reimbursement and payer landscape
• Experience using an educational framework for informing clinical stakeholders on service offerings
• Understanding of all stakeholders within a referring healthcare provider’s office
• CRM proficiency and strong data discipline
• Entrepreneurial mindset and comfort operating in a fast-paced, high-growth environment
• Bachelor’s degree required; advanced degree in healthcare administration, public health, or related field preferred
• Must reside in Southern California and be available for regular, regional travel

 Base Salary: $70,000-$90,000

Flexible work from home options available.

Compensation: $70,000.00 - $90,000.00 per year

We are Pacific Neuropsychiatric Specialists (PNS) and our experience enables us to offer effective outpatient, individualized, psychiatry care. Our psychiatry team provides psychiatric treatments for children, adolescents, adults, and seniors, from multiple offices lo