Field Sales Engineer- Southeastern US

Please note that we are not currently accepting resumes or additional support from talent agencies or third-party sources. Any resumes received from these sources will be considered unsolicited. 

We value integrity and clear communication with our partners, and appreciate your understanding in this matter.

The role, at a glance:
The Biamp Field Sales Engineer is a primary source for pre-sales technical and design support for all of Biamp’s Pro AV products. This is a technical sales position; educating end users, consultants, AV integrators, and distributors of the design and performance attributes of Biamp’s products and technology, primarily in a pre-sale capacity. The goal is to ensure the client leverages the optimal Biamp solution for their project and are certain of achieving the performance they expect. The Field Sales Engineer also provides training and coaching to the design and installation teams for the channel partner, with the aim of completing projects more effectively and profitably. This position partners closely with Biamp Account Managers and members of the Business Development team, as well as with the Technical Support team, while also maintaining a close relationship with the customer.

How you'll contribute:

• Drive the sales process through all project phases requiring technical or design decisions

• Fully explain to clients how a Biamp solution solves their issues. Help increase Biamp market share by providing world-class technical expertise on every project with the primary goal of increasing revenue for the company

• Provide demonstrations and training on the technological aspects of Biamp’s products and solutions in the field to system integrators, consultants, end-users and distributors

• Manage all elements of technical communication between Biamp and the channel up to the point where the product is ordered. This includes drafting conceptual design drawings, providing quotations, and creating any technical documentation or guidance required during the pre-sale stage

• In collaboration with the account manager, develop relationships with decision-makers and technical staff, becoming their technical resource and reference

• Participate in regional trade shows as necessary, meeting customers at the booth and delivering equipment demos or providing technical expertise

• Take a leadership role through the technology evaluation stage of the sales process with major projects and key clients, remaining available to assist during the development of system design

• Maintain an ethos of constant self-improvement on sales techniques and technical skills

• Other duties as assigned by your supervisor

You'll also support by:

• Reporting client feedback on technical matters to Biamp leadership. Identifying and reporting any areas that could be improved upon for increased customer satisfaction

• Providing input and guidance for the creation of operations manuals for new products

• Creating and proofreading content for Biamp’s online knowledgebase

• Coordinating and collaborating with apps engineering and product management on product evolution

A successful candidate should have:

• Comprehensive general technical audio, video and control knowledge

• Experience with programming and installing of AV and control systems

• Extensive computer networking design and support experience (preference in audio video networking), with CCNA, CCNP, CCDP, ENS, CompTIA or other relevant IT industry qualifications a big plus

• Good computer literacy skills, including working knowledge of the MS Office suite, CAD programs and EASE

• Experience interfacing with distributors, system integrators, consultants, and end-users in the professional audio-visual and control industry

• Strong technical presentation skills, and the ability to ad