Personal Assistant

We are looking for a driven and experienced Personal Assistant to support the Management Team of Tech Strategy & Enterprise Architecture. This role requires exceptional organizational and communication skills, discretion, and the ability to anticipate needs while proactively managing priorities.

Tech Strategy & Enterprise Architecture (TS&EA)

TS&EA connects the “why” and “where” of tech investment with the “how” and “what” of IT design.

We align technology direction with ING’s business goals, keeping strategy current and visible. Tech Strategy & Enterprise Architecture (TS&EA) is the engine that translates strategic ambition into executable technology plans. By aligning business goals with architectural direction, TS&EA ensures that every technology investment contributes to ING’s mission to be the best European bank

Our mission is to embed tech strategy deeply across the organisation.
We bring together two distinct crafts, strategy and architecture to work in concert.

TS&EA supports strategic IT transformation through expert guidance and standardised practices.

We aim to grow a global EA community, strengthening capabilities and collaboration.

Our ambition: data-driven insights, consistent design, and optimised tooling.
Together, we enable ING to build future-ready technology with purpose and precision.

Your key responsibilities

• Provide comprehensive support to the Management Team of Tech Strategy & Enterprise Architecture, including schedule management and organizing meetings.
• Plan and coordinate events, managing logistics and liaising with internal/external stakeholders.
• Organize and maintain (confidential) files, documents and databases, ensuring accessibility and security.
• Maintain positive relationships with stakeholders and colleagues, representing the Management Team in a professional manner.
• Address and resolve issues effectively, exercising sound judgement and discretion in decision making.
• Provide ad hoc support as required for unforeseen tasks outside the normal scope.
• If needed, drafting correspondence and maintaining effective communication channels, including creating internal/external stakeholder communications.

How to succeed
We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

Furthermore, you have/are:

• Minimum of 3 years of experience as a personal assistant or in a similar role.
• Proven track record of successfully managing complex calendars, travel arrangements, and administrative tasks.
• Experience in project management, event planning, and stakeholder relationship management.
• Proficient use of strategic communication tools, including the preparation of presentations, reports and visuals.
• Familiarity with office software and productivity tools, such as Microsoft Office and project management software.

Competencies

• Exceptional organizational skills, with the ability to manage multiple tasks and priorities simultaneously.
• Strong written and verbal communication skills in English and Dutch, with attention to detail and professionalism.
• Proven ability to handle confidential information with integrity and discretion.
• Analytical mindset with a proactive approach to problem solving and decision making.
• Flexible and adaptable to changing priorities and environments, with a positive approach to challenges. Creative and resourceful in finding solutions and overcoming obstacles.
• Ability to work effectively both independently and as part of a team, fostering positive working relationships.
• Excellent time management skills, with the ability to prioritize tasks and meet deadlines efficiently.
• Ability to work in a highly structured and organized manner, ensuring accuracy and efficiency in all tasks

Your work environment

• You will be part of the Tech Strategy & Enterprise Architecture team and will report directly to the Chief Architect Global Retail Solutions.
• We foster a professional, open and collaborative culture where adaptability and proactive communication are key drivers of success. Our way of working is rooted in continuous learning, creating meaningful value, and embracing diverse perspectives, empowering teams to grow, innovate, and excel.
• We work with the ING Orange Code, a set of values and behaviors in which integrity comes first, and through which we make agreements that give substance to these principles.
• Your primary base is Amsterdam