Clinical Manager - MLK BHC Residential

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

HealthRIGHT 360 offers residential treatment services designed to serve individuals and families with substance use disorders and co-occurring mental health disorders. Our program helps clients address addiction and related issues, increase skills, manage stressors, connect to supportive service, and build a foundation for lasting recovery. Residential programs run 24/7 and Individual and group therapy, family therapy, individualized case management, treatment planning, drug and alcohol counseling, Medication support services, and crisis intervention.

Benefits and perks:
• HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
• Employees qualify for public loan forgiveness programs
• Training and professional development opportunities
• Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.


JOB SUMMARY
HealthRIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services, including mental health care, residential and outpatient substance use treatment, and primary health services. Additionally, we provide transitional support for individuals re-entering the community after involvement in the criminal justice system. By integrating physical and behavioral health, we empower individuals to overcome challenges by addressing social determinants of health, fostering resilience, and facilitating recovery.

The Martin Luther King Jr. Behavioral Health Center (MLK BHC) is a program of HealthRIGHT 360 and is contracted with the Department of Public Health's Substance Abuse Prevention and Control (SAPC) program. MLK BHC offers residential Drug Medi-Cal (DMC) services for a maximum of 99 adult individuals, comprising 33 beds each for judicially involved men, men, and women. MLK BHC collaborates closely with other Behavioral Health Center programs to ensure a comprehensive range of services for low-income and Medi-Cal-eligible individuals. Situated on the Martin Luther King Jr. Hospital campus in the Willowbrook area of South Los Angeles, the program serves residents of all Los Angeles County.

The Clinical Manager oversees the day-to-day clinical operations within MLK BHC, ensuring staff deliver high-quality client-centered and culturally competent services while managing resources effectively and maintaining compliance with regulatory standards.

KEY RESPONSIBILITIES
People Management
•Interview, select, hire, and terminate staff in collaboration with Human Resources.
•Manage assigned staff.
•Ensure that all direct reports are in compliance with the organization’s policies, procedures, position expectations and performance goals, and contractual requirements.
•Provide ongoing feedback, coaching, support, and conduct formal performance evaluations in a timely manner.
•Identify direct reports’ strengths and weaknesses and strive to develop each team member to their fullest potential.
•Deliver and arrange training and resources to ensure that direct reports are successful in their roles.
•Ensure proper coverage of the program by managing work schedules and approving time away from work.
•Deliver all communications necessary to all team members to remain current with HealthRIGHT 360’s policies and procedures and to inform them of quality-of-care concerns.
•Maintain open communication with the manager concerning employee matters/needs, client assignment, workload distribution across the team, and seek consultation when needed.
•Address interpersonal or team conflicts promptly and diplomatically to maintain a positive work environment.
•Lead weekly staff meetings to discuss program updates, issues, policies, and procedures.
Treatment Oversight
•Manage day-to-day clinical operations and coordination of various activities within the program.
•Ensure the retention and completion of all clients.
•Engage with community partners and funding sources to maintain effective communication, collaboration, continuity, and quality of care.
•Ensure that clinical staff deliver services with a strength-based, trauma-informed, client-centered, and culturally competent approach, adhering to ethical and legal standards, program requirements, HealthRIGHT 360’s policies and procedures, and all regulatory guidelines.
•Utilize a client-centered approach when making program decisions.
•Ensure that each client recei