Fire Alarm Inspection Technician 2 (Systems Technician Level 2)

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Job Summary: The Fire Alarm Systems Service Technician Level 2 will be responsible for the installation, repair, inspection, and servicing of fire alarm systems and other life safety devices.

Essential Duties and Responsibilities: The following list is intended to describe the general nature and level of work performed by employees in this classification.  It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.  The employer reserves the right to change or assign other duties to this position.  All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

• Trouble shoot, repair, and perform tests and inspections on a variety of fire alarm and fire suppression systems
• Work directly with customers to resolve their problems
• Complete all necessary reports to comply with NFPA reporting and record keeping recommendations
• Perform 24-hour emergency on-call duties in a rotation with many other techs, once able to work independently
• Will be required to obtain: NICET certifications and Ohio Fire Marshal License
• Provide information to the sales department for quotation development that resolves reported Deficiencies, paperwork compliance for timesheets, billing, rescheduling and project follow-up
• Ensure completion of all necessary reports to comply with NFPA completion documentation
• Maintain accurate time sheets for time allocation and costing purposes
• Must be on time and provide a full day’s work

Job Requirements:

• High School diploma or equivalent
• Experience working with fire alarm systems
• Have all the proper tooling to complete the job requirements (company provided)
• NICET certification level 2 testing and inspecting will be required to be obtained no longer than a year after obtaining this level of technician.
• Ohio Fire Marshal License is a plus but will be required to obtain within 1 year of obtaining this position.
• Must be able to obtain a Notifier programming license within 6 months of obtaining this level of technician
• Proficient at trouble-shooting hardware problems, understanding blueprints and wiring schematics, using multimeters and other tooling
• Strong written and verbal communication skills
• Must be organized and detail-oriented
• Must be a team player
• Customer service experience
• Must be willing and available to work overtime when required
• Ability to adapt to change with little advance notification
• Must have a clean driving record and reliable transportation
• Ability to pass drug test

Work Environment/Physical Requirements:

• Work offsite at customer facilities – clean/unclean conditions, hot/cold environment