Senior UX Designer - Design Technologist

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing. 

 

Senior Design Technologist

 

 

Why We Have This Role

This role is essential for evolving and scaling our UX tools, processes, and methodologies, ensuring that we not only meet current product needs but also anticipate future demands in a rapidly evolving design and technology landscape.

By integrating a user-centered and technology-informed approach, the Senior Design Technologist will play a crucial role in creating intuitive, efficient, and engaging UX tools and best practices that empower our product design teams across Qualtrics. This includes leveraging and improving the design system as a key component of our tooling strategy.

This position fosters a collaborative environment where design technologists work closely with designers, engineers, product managers, and other stakeholders, facilitating innovative solutions that reflect our commitment to teamwork and shared goals.

This role will directly influence the efficiency and scalability of our product development by enhancing and expanding our UX tooling, thereby improving our competitive edge in the Experience Management category. As part of a nimble, high-functioning team, the Sr. Design Technologist will have the opportunity to take strategic risks, learn from challenges, and contribute to a culture of continuous improvement and professional growth within Qualtrics.

 

How You’ll Find Success

• Develop a long-term UX-tooling strategy that anticipates user needs, design trends, and technological advancements over the next 1-2 years, fostering innovative and sustainable solutions.
• Actively engage with designers, engineers, and product teams to gather insights and feedback, using this information to identify UX team process and tooling gaps, opportunities for improvement, and areas for expansion that enhance overall product quality and developer experience.
• Bridge the gap between design and engineering by collaborating closely with front-end engineers to explore new interaction paradigms and fluid design possibilities. Identify areas where current technologies may be limiting our design vision and work together to find innovative solutions, accelerating the adoption of new technologies and patterns.
• Leverage new insights and AI to drive maximum UX tool usage and efficiency across all platforms, ensuring consistency, accessibility, and performance. This includes optimizing the design system to be a core component of this efficiency.

 

How You’ll Grow

• Stay updated with the latest UX trends, tools, and technologies, including exploring the potential of AI in design and development, through workshops, online courses, and industry conferences, allowing for the integration of novel approaches into your work. This might involve experimenting with AI-powered tools for component generation, accessibility testing, or even user flow prediction, always keeping a critical eye on the practical applications and avoiding hype-driven solutions.
• Mentor and guide other designers and engineers. Seek feedback from product unit leaders to ensure alignment with product needs and strategic goals.
• Actively participate in projects across different product teams to gain a deeper understanding of the entire product development lifecycle and broaden your skillset.
• Embrace opportunities to rapidly embed in strategic projects, accelerating UX work by applying and extending our UX tooling. This involves contributing to high-priority initiatives while simultaneously identifying opportunities to build for scale and reusability, ensuring that tool enhancements benefit not only the immediate project but also future endeavors.

 

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