Accounting Assistant 3

Nevada State University appreciates your interest in employment. To ensure your application process runs smoothly, we ask that you keep in mind the following when completing your application:

• The required documents are listed below on the posting. Your application may not be considered if you do not attach the required documents.

• Draft applications are saved automatically and can be accessed through your candidate home account. Completed applications must be submitted prior to the close of the recruitment. Once a recruitment has closed, applications will no longer be accepted.

• Please note, recruitment will close without notice when a hiring decision has been made.

If you need assistance or have questions regarding the application process, please contact the Human Resources department at (702) 992-2320 or apply@nevadastate.edu.

Nevada State University invites applications for the position of Accounting Assistant 3 in the department of Student Financial Services. The Accounting Assistant 3 will provide front-line customer service and support related to student billing, payments, installment plans, and account management. This position is responsible for receiving and posting payments, reconciling financial activity, processing student financial transactions, while ensuring compliance with university, state, and federal regulations. The Accounting Assistant 3 works collaboratively with students, authorized third parties, and campus partners to research and resolve account issues while maintaining accuracy, confidentiality, and exceptional customer service standards.

About the institution:

Nevada State University, a four-year Minority Serving public institution with a statewide mission, is dedicated to excellence in teaching and learning and committed to the advancement of a diverse and largely underserved student population. Designated a Hispanic Serving (HSI) and Asian American Native American Pacific Islander Institution (AANAPI), Nevada State is a university where teaching and student support are valued above all else.

Nevada State University continues to grow as an institution of higher education. In Fall 2024, the enrollment surpassed 7,500, with 7,464 undergraduate students and 85 graduate students. A majority of our students are first generation, racial/ethnic minorities, parents, and/or returning students, of which 41% are Hispanic, 13% are Asian/Pacific Islander, 9% are Black/African American, 22% are White, and 6% are multiracial.

We celebrate the storied backgrounds of our campus community. We operate with a shared commitment to represent and serve the diverse population of Nevada and to encourage the exchange of ideas that respects and honors the lived experiences of our students, staff, and faculty. We foster a culture of inclusive excellence so our members can live authentically, fully engage, and flourish. In order to strengthen the university and progress its mission, the university dedicates itself to intentional and ongoing reflection to meeting the evolving needs of Nevada State University, the surrounding communities, and the State of Nevada.

We seek applicants who are passionate about working with this promising student population and collaborating with faculty and staff across departments to make a lasting impact in developing our institution and our community. 

We encourage you to highlight your background in fostering an inclusive campus culture and supporting the success of students who are historically underrepresented in higher education.

Primary Responsibilities:

• Provide front-line customer service to students, parents, faculty, and staff via phone, email, instant message, live chat, and in person, explaining university policies related to tuition, fees, and student accounts in a clear, professional, and empathetic manner.
• Demonstrate strong customer service skills, with the ability to communicate effectively with individuals from diverse backgrounds while maintaining professionalism and confidentiality.
• Receive and post payments accurately to student and corporate accounts; reconcile daily cashiering and TouchNet activity in compliance with PC