Channel Account Manager (LATAM and APAC) - US-Based

D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift. 

New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies.

D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L.

D2L has had a singular mission for 25 years and is dedicated to that same mission in the years ahead: to transform the way the world learns – and by doing so, we will help improve human potential globally.

A member of our Talent Acquisition team reviews ALL of our applications - yes a real person reviews resumes! They are excited to read more about what amazing things you could add to D2L. 

Please Note: This posting is for US-based applicants only. If you are applying in Canada, please apply here: Channel Account Manager.

Role Summary:

The Channel Account Manager drives D2L’s global channel program across APAC (India & Philippines), EMEA (Spain & South Africa), and LATAM (including Brazil). This role expands revenue through indirect sales channels, ensuring partners are enabled, accountable, and successful. The ideal candidate is flexible, professional, and relationship-driven, with strong financial and commercial acumen. They balance strategic partner management with practical execution—helping regional sales teams leverage partners for events, RFPs, demos, and co-sell opportunities—while maintaining cost efficiency by acting as the single global channel lead. 

How You'll Make an Impact: 

• Develop and execute a global channel strategy covering assigned regions; identify and onboard new partners as needed 
• Build and maintain solid and productive relationships with the Tier 1 channel partners and local teams supporting them 
• Enable partners through structured onboarding, training, and access to resources. 
• Coordinate regional marketing activities (e.g., virtual and in-person events such as local breakfasts and webinars) in collaboration with D2L marketing. 
• Support RFP coordination, partner-led demos, and opportunity management with internal teams. 
• Track partner pipeline, performance, and revenue; deliver quarterly business reviews and forecasts 
• Manage partner profitability, deal registration, and discount structures to protect D2L’s margins
• Ensure operational consistency in contracts, compliance, and enablement across all regions
• Act as the internal bridge between regional sales, pre-sales, marketing, and partner organizations
• Automate tedious and repetitive work using AI tools, agents and technology solutions 
• Represent D2L with professionalism and integrity across cultures and time zones
• Travel up to 25%  

What You'll Bring to the Role: 

• 5+ years in SaaS or enterprise software sales/channel management
• Deep understanding of SaaS channel models (VAR, reseller, distributor, referral) 
• Proven success building or scaling partner programs across multiple regions
• Experience in global or emerging markets, ideally with an education or technology focus 
• Demonstrated ability to manage partner profitability, pipeline accountability, and enablement frameworks
• Skilled in sales enablement, partner marketing, and pipeline management
• Strong negotiation, contracting, and financial modeling capabilities 
• Excellent presentation and facilitation skills; able to coach and motivate partner teams
• Experienced with CRM/PRM tools (Salesforce preferred) and partner reporting