Director, Specialty Alignment & Operations - Diagnostic Radiology - Full Time 8 Hour Days (Exempt) (Non-Union)

The Director of Specialty Alignment and Operations is master's prepared with outpatient administration experience and is responsible for the administration and oversight of multiple service lines and site operational budget, development/management, program planning, human and material resources allocation. They will report to the Executive Administrator KCMG andcollaborate with KCMG Executive Leadership to design, develop, implement and expand the service lines resources needed to meet contractual agreements to customers, USC Hospitals and USC Care. The Director is an essential contact and leader for KCMG newly onboarded physicians. The Director of Specialty Alignment and Operations ensures the development and implementation of patient care standards across the service lines ensuring there is consistency and compliance policy and procedures, professional practice standards and the continuous delivery of efficient and cost-effective patient care services. They will have oversight for the services provided in service lines with practices located at various sites including the HSC campus and our community offices. The Director of Specialty Alignment and Operations analyzes data and information to increase access and growth, reduce costs, and create efficiencies within each department. Engages in process improvement, program and system implementation, and facility projects to support and meet the Keck Medicine of USC goals and objectives. The Director ensures timely feedback and suggests solutions concerning providers, and patient, operationalizes the growth and development of the practice(s) and new service opportunities by utilizing the proper allocation of resources and sound financial management. They support their leadership team, offers guidance to managers and directors under his or her supervision, effectively delegating responsibilities, and duties. Achieves a collaborative working environment. They ensure operations are appropriately delivered. Ensure smooth transition to onboarding newly employed and aligned physicians. Partner with all departments to create synergy and coordinate seamless workflows. Collaborate with the Executive Administrator and Medical Director(s) to implement evidence-based practices and drive continuous improvement in clinical quality, patient safety and patient experience. Responsible for developing quality metrics across the network of providers/service lines/clinical programs, to include reporting, measurement, and monitoring. Work closely with clinical leadership to optimize resource utilization and control costs. Will assist in recruitment and timely onboarding of community physicians to ensure appropriate administration of salaries and benefits in accordance with established guidelines and in compliance with labor agreements. The Director keeps lines of communication open to ensure a professional, positive working environment. Continually focus on developing an employment culture that embraces high-quality care and employee satisfaction. They are an active member of the leadership team and communicates regularly with leadership, the applicable department administrators, division chiefs and Department Chairs.

Essential Duties:

• Operations, Growth and Management • Participates in establishing systems within the departments which support and practice shared governance management philosophy. Participate with Executive Administrator KCMG, Ambulatory Chief Administrative Officer, CNO, Medical Director, USC Care CMO and local management to optimize clinical operations and drive outcomes. • Ensure that policies and procedures are in place and followed for continuity of planned care. • Ensure proactive, high quality communication with physicians and other healthcare professionals regarding patient care. • Work with physicians and staff in assuring that the physicians have adequate availability to meet requirements and internal Department standards. This includes adequate staffing plans and staffing contingency plans. • Work with Managers, supervisors, IT and Ambulatory leadership to assure practices are in compliance with all quality and financial metrics by performing periodic audit of records. • Work with the Medical Director or USC Care CMO and individual physicians to support compliance. • Monitor space/resource requirements and utilization of outside resources. • Participate in the design of new space, expansion and integration projects as applicable to the service line. • Oversee the transitional process of new acquisitions and participate in due diligence meetings as appropriate. • Maintains a liaison relationship between USC Care Medical Group ambulatory services, department leadership through attendance and participation at meetings and through oral and written communication. • Responsibilities include interface with all departments, including HR, Billing, IT, legal and more. • Collaborates with the team to ensure the right co