Senior Software Engineer in Test

Ready to be a Titan?
You will be part of the Engineering team at ServiceTitan responsible for the technical development of our product. We provide exciting opportunities to make an immediate impact in our rapidly growing organization. We are quality minded, use the most modern tools on the Microsoft .NET platform, have an amazing culture, and love to solve complex problems. Over 50,000 people depend on our software to perform all their daily activities. We are looking for someone to contribute to our product quality by building out automated tests to improve coverage, assisting in authoring test plans, and enabling developers to move faster by ensuring our tests are reliable, performant, and correct. We need technically capable, forward-looking, automation engineers who are excited to contribute, learn and grow. We also desire those who can balance rapid iteration and development with high product quality expectations and who are innovative and comfortable with ambiguity.
 

What you’ll do:

• Improve our automation coverage by working closely with Engineers, Product Managers, and Designers on test planning and building automated test cases.

• Work closely with developers to understand the product architecture while identifying, designing, or enhancing existing test automation plans

• Create comprehensive test strategies that cover various scenarios, including functional, performance, and security testing, and execute test cases manually and automatically to ensure comprehensive test coverage

• Implement and execute automated tests using tools such as Cypress, Jest, XUnit, or similar testing frameworks.

• Collaborate with developers to establish unit and integration test strategies.

• Integrate automated tests into the CI/CD pipeline to enable continuous testing and deployment.

• Monitor test results, analyze failures, and work closely with engineering teams and stakeholders, ensuring timely resolution of issues and closure

• Continuously evaluate and improve testing tools, processes, and methodologies

• Must be self-motivated and know when to seek guidance and be able to handle periods of uncertainty and ambiguity; detail-orientation is a must

What you’ll bring:

• 5+ years hands-on software quality assurance testing experience or test automation, preferably with web and mobile applications in the software development industry

• Experience in automation of UI/services/API software layers (e.g., UI, services, APIs, etc.), debugging, and optimizing applications/ automated test scripts

• Strong programming skills in C# (preferred) or JavaScript; TypeScript is a plus

• Experience with creating automation using Cypress.io , XUnit, and Jest framework

• Experience with Continuous Integration and familiarity with Continuous Deployment tools (TeamCity, Jenkins, Git, etc)

• Familiarity with containerized environments (Docker, Kubernetes) and cloud services (AWS or Azure).

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. 

What We Offer:
When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.

• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.

• Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial p