Become a part of our caring community
 

The Receptionist performs basic administrative, clerical, operational, customer support and computational tasks while greeting patients in a friendly manner. You will report to the Center Administrator.

The Receptionist operates a switchboard or multi-line phone and maintains call logs. You will take and distribute accurate messages, greet visitors and determine the nature of their visit. You will issue visitor passes and maintain visitor logs, alert appropriate party of visitor arrival or direct visitors to appropriate office, department or employee. You will respond to routine inquiries from internal or external sources such as location, hours of operation, phone numbers, and email address. Additional responsibilities may include miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages

Required Qualifications :

• At least one year of experience working in a Healthcare setting preferred, but will consider candidates with a customer service background in retail, hospitality, legal, insurance or call centers
• Excellent customer service and multiphone line skills
• Team player
• Ability to multitask
• Detailed and organized
• Knowledge of, or Access)
• Other administrative tasks as assigned

Preferred Qualifications :

• Value-based care model experience
• Knowledge of Medical Terminology
• Experience with EMR Systems (Electronic Medical Records)
• Bilingual in English and Spanish

Use your skills to make an impact
 

Work Hours: Monday – Friday 8:00 to 5:00

Additional Information :

Humana considers this role patient facing and runs its Tuberculosis (TB) screening program, which includes this role. If selected for this role, the screener will require you to undergo TB screening.

Alert

Humana values personal identity protection. Please be aware that we may ask applicants to provide their Social Security Number, if we do not already have it on file. Humana will send an email from Humana@myworkday.com with instructions on how to add the information into your official application on Humana's secure website.

Interview Format – HireVue

As part of our hiring process for this opportunity, we will use an interviewing technology called HireVue to enhance our hiring. HireVue allows us to quickly connect and gain valuable information from you about your relevant experience at a time that is best for your schedule.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

 

$38,000 - $45,800 per year

 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us
 

About Conviva Senior Primary Care: Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of Humana’s Primary Care Organization, which includes CenterWell Senior Primary Care, Conviva’s innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health – addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being.

About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, mos