Senior Engineer, Site Reliability Engineering, Digital Banking

COMPANY DESCRIPTION:  Forbright is a nationwide full-service bank and commercial lender focused on helping to build a brighter future for our clients and the communities we serve. Forbright is committed to exceptional client service by providing seamless, innovative personal banking services to depositors and creative financing solutions to visionary middle market businesses and investors in healthcare, technology, financial services, real estate, and other industries.  COMPANY CULTURE:  We are a dynamic, high energy, fun, and fast-paced organization that has an exciting growth trajectory, meaningful mission, and embedded responsible practices into our daily interactions. We offer our team members a culture of collaboration, inclusion, flexibility, recognition, and giving back. We look to hire individuals that are passionate about our mission, and who are motivated, customer and results-oriented, innovative, adaptable, and thoughtful. COMPANY MISSION:  We are a mission-driven institution. We operate a sound dynamic institution that is well capitalized, liquid, profitable and uses best practices to manage risk and assure compliance with laws and regulations. We use Forbright’s capital, capabilities, innovation, and expertise to help our clients succeed and contribute broadly to building a brighter future. 
JOB SUMMARY: The Senior Engineer is part of the Site Reliability Engineering (SREs) team that combines software and systems engineering expertise to build and operate the systems that power our business technology strategies at the speed and scale required in fast-evolving markets. SREs are responsible for reducing complexity and improving performance in all corners of Forbright Bank, providing early support for applications in development and ensuring crisp functioning of applications in production. This role also entails automation, instrumentation, optimization, incident response, and consultative support for other engineering teams. 

DUTIES AND RESPONSIBILITIES:

• Understand the end-to-end flow across applications at a business level 
• Ensure the reliability, availability, and performance of applications in production 
• Own the automation of repetitive tasks and resolution of systematic issues 
• Investigate new ways to improve operations and define new solutions to solve technically complex systems issues 
• Identify and deliver green-field engineering solutions for issues based on root cause analyses 
• Build applications with stability and resiliency from their first stages 
• Help shape incident management and drive tactical and strategic solutions 
• Lead by evangelizing the SRE mindset to other teams 
• Partner with non-technical stakeholders to understand business objectives and provide appropriate solutions 
• Partner closely with banking teams and enterprise functional teams to develop deep understanding of how applications work  
• Learn from industry leaders, distinguished engineers and banking professionals 
• Perform other duties as assigned  

QUALIFICATIONS:

• Associate’s Degree required; Bachelor’s Degree in Computer Science or a related STEM discipline preferred 
• Minimum of 4 years of related work experience 
• Strong background in computer science fundamentals, data structures, algorithms, and distributed systems 
• Strong understanding and deep experience in at least one major observability platform (Grafana, New Relic, DataDog, Splunk, etc.) 
• Software development background and varied experience across production engineering, software quality metrics, chaos engineering, networking, UNIX internals, and cloud application architecture required 
• Fully proficient in at least one modern structured programming language (Python or Node.js preferred) 
• Linux system administration knowledge strongly preferred 
• Experience using and monitoring APIs preferred 
• Modern web development or synthetic testing experience strongly preferred 
• Open Telemetry (OTEL) experience strongly preferred 
• Strong SQL and database experience 
• AWS and Kubernetes hands-on experience required 
• Experience in Kafka, event-based architectures, and message bus technology required 
• Strong entrepreneurial spirit and the ability to adapt to changing requirements and technologies 
• A passion for learning and inventing novel approaches to hard problems 
• Proficiency with Microsoft Office tools (Outlook, Word, PowerPoint, Excel)   
• Excellent verbal, written, and interpersonal communication skills   
• Strong organizational skills and attention to detail    
• Outstanding problem-solving and time management skills   
• Self-motivated, self-directed, and results-oriented  
• Adaptab