Vice President, Field Operations & Sales

ClearChoice Dental Implant Centers are a national network of dental implant centers founded in 2005 to provide innovative dental implant care to patients across the United States. ClearChoice has experienced strong growth over the years and today is a leader in the United States in providing dental implant treatments. Driven by a collective desire to improve the lives of prospective patients, ClearChoice helps people reclaim their health, smile, and confidence. Beyond restoring teeth, this is about people getting their lives back. This mission-focused work has put the ClearChoice network on an exciting growth trajectory, yet we’ve only reached a small portion of the population who could benefit from ClearChoice services. ClearChoice Management Services LLC (CCMS) provides administrative practice management services to the ClearChoice network.

We are searching for individuals who can help us continue pursuing our goal of reaching prospective patients and helping to transform their lives. When you join ClearChoice, you are joining a team of individuals with passion, conviction, and integrity whose mission is to be the platform of pope for those in need of our services. Come help us write the next chapter of our story!

Position Overview:

The Vice President, Field Operations & Sales will support the Division President in leading and overseeing the strategic, financial, and operational performance of a +25-location, +300-employee, +$200M revenue division of ClearChoice. Reporting to the Division President, this business leader will share full P&L accountability across their footprint and will be responsible for driving sustainable top-line growth, optimizing multi-location operations, and ensuring high-quality patient care while improving profitability and maintaining compliance. The Vice President, Field Operations & Sales will collaborate with doctors and their regional leadership team to maximize sales revenue, enhance organizational culture, increase operational efficiency, improve clinical outcomes, and drive innovation in patient care.

To keep pace with an evolving competitive landscape and ClearChoice’s continued growth, the Vice President, Field Operations & Sales must be agile, flexible, and possess an ability to lead teams through change with inspiration and clear priorities.

A successful Vice President, Field Operations & Sales will elevate P&L performance (which includes year-over-year growth, sales growth, and margin improvement), increase patient satisfaction (as reflected in improved patient survey results), deliver operational excellence (as reflected in key operational metrics improvement), and enhance Team culture (as reflected in employee engagement surveys, development, and retention rates). The Vice President, Field Operations & Sales must develop trusting relationships with key stakeholders, specifically the Division President and doctors in the assigned division, in order to deliver these financial, operational, and cultural results.

Key Responsibilities:

Strategic Leadership & Growth

• Work with Division President to develop and execute a scalable year over year growth strategy, including price optimization tactics and product portfolio optimization.
• Optimize performance across all division locations to enhance revenue, profitability, efficiency, and patient acquisition.
• Collaborate with the Division President, COO, and executive team to align business objectives with industry trends and competitive positioning.
• Partner with the Division President to develop and execute divisional level people and culture strategy to increase engagement and reduce attrition.

Drive Sales Strategies

• Establish annual and monthly sales objectives in coordination with the Company’s business objectives.
• Utilize competitive market intelligence to develop and refine sales and growth strategies.
• Determine and monitor the division's key performance indicators (KPIs) such as revenue vs. plan, contact rate, closure rate and gross profit percentage.
• Analyze patient behavior, referral patterns, and local market trends to identify opportunities to enhance patient care.
• Implement targeted marketing and patient acquisition strategies to increase new patient volume and case acceptance rates.
• Work closely with divisional and regional sales teams and Marketing to optimize patient conversion funnels and referral networks.
• Leverage CRM, analytics tools, and predictive modeling to enhance sales effectiveness and location-specific performance.
• Partner with regional leaders to develop pricing strategies, promotions, and service mix enhancements to increase patient care acceptance and conversion rates.
• Anticipate and react quickly to trends and cha