Chief of Staff - EU (m/f/x)

Who You’ll Work For:

Makersite is an award-winning data software company that empowers teams to manage product sustainability, cost, and compliance from a web browser. Our mission is to help manufacturing companies make better decisions and create safer, more sustainable products through data-driven analysis. We believe that technology can help corporations to have a more positive impact on their environment. That is why we developed a platform that uses cutting-edge technology, big data, and breakthrough algorithms to deliver product intelligence, unlike anything on the market.

For manufacturing companies with complex supply chains that want to accelerate product development, build resilience, or reduce costs, Makersite is a disruptive digital twin platform that uses AI to connect and enrich cross-departmental data into live models for analysis, collaboration, and decision support. Digital twins can be used to understand how externalities like regulations, supply shortages, etc. affect a business and simultaneously help teams evaluate scenarios considering multiple criteria like costs, environment, compliance, etc.

Who We’re Looking For:

As the Chief of Staff, you will serve as the right-hand person to our senior leadership team, providing strategic guidance, operational support, and project prioritization for all departments within Makersite. You will be responsible for understanding project priorities, synthesizing complex information, and providing actionable insights to drive operational efficiency and excellence across the organization. This role is ideal for an MBA graduate passionate about operational management and data analysis.

What You’ll Do:

• Support the VPs: Act as a trusted advisor to the VPs, assisting in decision-making, project-making, and day-to-day operations.
• Project Prioritization: Collaborate with the VPs and other stakeholders to understand project priorities and allocate resources effectively to achieve strategic objectives.
• Data Analysis: Utilize data analytics tools and techniques to gather, analyze, and interpret data related to service operations, customer satisfaction, and team performance. Provide actionable insights to drive continuous improvement and optimize processes. 
• Strategic Planning: Assist in the development and execution of the services team’s strategic plan, including goal setting, performance tracking, and resource allocation.
• Communication and Coordination: Facilitate communication and collaboration among cross-functional teams, ensuring alignment on goals, priorities, and action plans. 
• Documentation and Reporting: Prepare high-quality summary notes, reports, and presentations for the VPs and other stakeholders, highlighting key insights, action items, and recommendations. 
• Problem-Solving: Proactively identify challenges and opportunities within the services organization and develop innovative solutions to address them. 
• Leadership Development: Support the professional development of team members through mentoring, training, and coaching initiatives.

Requirements

The Right Person Would Have:

•  Master of Business Administration (MBA) or equivalent degree in a related field or through several internships.
• Proven experience in operational management, project prioritization, and data analysis.
• Strong analytical skills with the ability to translate complex data into actionable insights.
• Excellent communication skills and interpersonal skills, with the ability to influence and collaborate effectively at all levels of the organization.
• Strategic thinker with a track record of driving results and delivering impact in a fast-paced, dynamic environment.
• High level of integrity, professionalism, and discretion in handling confidential information.
• Experience in the SaaS industry or technology sector is a plus.
• Proficiency in project management tools, data analytics software, and Microsoft Office Suite.

What You Can Expect From Us:

• Belonging - Be part of the sustainability megatrend
• Development – a steep learning curve, both personally and professionally
• Pride - Do amazing work with an international, vibrant, and passionate top-class team.
• Passion - International customers who love what we do and share our vision.
• Remote Working - Work 100% remotely if you like.
• Values-driven culture - we're proud of our