Senior Product Experience Designer (m/f/x) - Security Software

<h3>Company Description</h3><p>Dynatrace exists to make the world’s software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That is why the world’s largest organizations trust Dynatrace® to accelerate digital transformation.</p><p>We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees.</p><p>The Security Protection &amp; Security Analytics solution at Dynatrace delivers effortless, automated security coverage with full visibility into large enterprise environments. With our unique Runtime Vulnerability Analytics and attack detection solutions, we offer real-time vulnerability identification and protection for both Cloud-native software stacks and traditional environments. </p><h3>Job Description</h3><ul><li><p>As a Senior Product Experience Designer for our Security solution, you play a major role in helping our customers protect and secure their digital environments. You will focus on enabling users to quickly and easily understand their security risks and guiding them toward solutions that strengthen and complement their existing data protection efforts.   </p></li><li><p>Together with two other Senior Product Experience Designers, you will delve into understanding customer needs and turning insights into intuitive user interfaces. Your contribution will essentially translate complex security information into clear, meaningful, and actionable experiences in this increasingly evolving and important field. </p></li><li><p>You will tackle complex design and customer experience challenges and work with a cross-functional team of product managers, product owners, product architects, software engineers, UX researchers and other Product Experience Designers. You will push product-led growth initiatives by highlighting Dynatrace value and differentiation in-product, to drive customer adoption and contribute to meeting business goals.  </p></li><li><p>You will own the UX end-to-end journeys and iteratively improve the experience of our solution capability <strong>Runtime Vulnerability Analytics</strong> including <strong>Application Protection</strong>. </p></li><li><p>Be hands-on to visualize, prototype, test, and measure design solutions – e.g., with information architecture, user flows, wireframes, mockups, but also qualitative and quantitative research.  </p></li><li><p>Work closely with UX Research to collect and analyze data, define pain points, prioritize their resolution, and translate insights from both qualitative &amp; quantitative data to inform your designs. </p></li><li><p>Act as a customer advocate while continuously partnering with product managers, product owners, experience leads, and other design practitioners to maintain consistency across design approaches for all the products and establish collaboration patterns and a shared understanding of the goals. </p></li><li><p>Uphold user-centered design principles and evangelize its methodologies and values to stakeholders, cross-department teams, and subject matter experts. </p></li></ul><h3>Qualifications</h3><ul><li><p>You have at least 5 years of experience and a demonstrated track record of designing, shipping, and iterating digital software products and systems — not just websites or campaigns. Big bonus if matured working on Enterprise Software as well. </p></li><li><p>You are a systems thinker; you can make sense of complex information, component systems, user flows, and information architecture. </p></li><li><p>You are fully comfortable and especially keen to work through business &amp; design problems from beginning to end — e.g., planning and doing UX research, investigating the problem space and the why behind, translating insights and data into concepts that form new products and features, designing detailed solutions to make things real, and continuously learning from and iterating upon what you ship. </p></li><li><p>As a Senior Product Experience Designer at Dynatrace you should be a self-starter, work autonomously and collaboratively as needed, and ultimately drive outcomes. </p></li><li><p>You have strong communication and presentation skills, to help people understand the rationale behind design proposals and the complex nuances of design problems. </p></li></ul><ul><li><p>You got plenty of experience successfully cross-collaborating with multidisciplinary teams of product managers, engineers, designers, and other business stakeholders. </p></li><li><p>Experience and