FAMILY NAVIGATOR - 60075212

Requisition No: 849871 

Agency: Children and Families

Working Title: FAMILY NAVIGATOR - 60075212

 Pay Plan: Career Service

Position Number: 60075212 

Salary:  55,000 - 65,000 

Posting Closing Date: 04/11/2025 

Total Compensation Estimator Tool

Family Navigator

Department of Children and Families

Northeast Region

Open Competitive

Current employees will be compensated in accordance with the DCF salary policy.

 

What you will do:

As a Family Navigator you will engage with families early in the investigation process and partner with them to assess their needs, set goals, access services and progress toward safe, long term independence. You will ensure that our highest risk families have a voice in the process and feel empowered to make needed changes. You will establish relationships with system partners and help pave the way as this exciting new program grows and expands in the Northeast Region.

 

 

How you will make an impact:

• Promote access, engagement, and coordination of services for families in the child welfare system with behavioral health needs by deploying strategies designed to rapidly engage families in services, work closely with providers, and monitor the delivery of quality services.

 

• Work closely with families to develop relationships, set goals, and provide support and guidance as they navigate the system and work toward long term safety and stability.

 

• Identify service needs, coordinating service intervention, and collaboration with system of care partners including the child protective investigator, child welfare case manager, and other subject matter experts who become engaged in assessment and treatment identification.

 

• Use knowledge of the child welfare system to assist with recognizing behaviors associated with safety and well-being and ensure thorough assessment and understanding of family dynamics in order to quickly engage families in meaningful service linkage and intervention.

 

• Understand the stages of change and provide insight into behavioral changes connected to successful outcomes to promote safe and stable families by following identified cases from inception through closure to ensure ongoing collaboration and information sharing among partners and service providers, heighten awareness of existing risk factors, and ensure intentional service connection and delivery to promote safe and stable families. 

 

• Actively establish relationships with Child Protective Investigator, Case Management and provider staff and support these workers in understanding the effects of active engagement and accurate identification and activation of service needs on behavioral change and family well-being and stability.

 

• Responsible for participation and/or facilitation of staffings, care coordination, and assistance with resolving barriers frequently present in families involved in the child welfare system which may include field response and working with the family in their residence or physical location.

 

• Work collaboratively with community service providers and the Managing Entity to develop contacts, facilitate referrals, and assist investigative and case management staff with engaging clients in recommended services and improving timely access to treatment.

 

• Participate in and, at times, facilitate, legal, multi-disciplinary, and any other meetings that will assist the investigative, case management and provider staff and families with establishing positive outcomes and strengthening families.

 

• Ensure inter-agency collaboration with principle stakeholders in child and adult protection and domestic violence systems, i.e., DOH, DOE, DJJ, university schools of social work, Ounce of Prevention, child advocates, child advocacy centers, Department of Elder Affairs, etc.

 

• Work with other Department leadership as well as programs to integrate the services of Office of Child and Family Well-Being with other programs of the department, especially the Office of Quality Assurance, Substance Abuse and Mental Health, and Economic Self-Sufficiency.

 

Qualifications:

• Bachelor’s Degree.
• 5+ years total combined experience as child welfare or behavioral health professional.
• Valid Driver License
• Must