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Accounts Receivable Specialist
Empire State Realty TrustNew York City, United Statesfull_timeVerifiedPosted 12 Nov 2024
About the role
COMPANY SUMMARY
Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of modernized, amenitized, and well-located office, retail, and multifamily assets and the Observatory deck attraction in ESRT’s flagship Empire State Building – the “World’s Most Famous Building”. The Company is the recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2024, ESRT's portfolio is comprised of approximately 8.6 million rentable square feet of office space, 0.7 million rentable square feet of retail space and 727 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn.
The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision.
POSITION SUMMARY
Empire State Realty Trust, Inc. is seeking an Accounts Receivable Specialist to join the Accounts Receivable Team. In this role, you will be responsible for billing clients, verifying transactions, monitoring incoming payments, and spotting accounting discrepancies. The Accounts Receivable Specialist will be responsible for generating monthly tenant invoices and ensuring all internal controls have been maintained.
Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of modernized, amenitized, and well-located office, retail, and multifamily assets and the Observatory deck attraction in ESRT’s flagship Empire State Building – the “World’s Most Famous Building”. The Company is the recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2024, ESRT's portfolio is comprised of approximately 8.6 million rentable square feet of office space, 0.7 million rentable square feet of retail space and 727 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn.
The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision.
POSITION SUMMARY
Empire State Realty Trust, Inc. is seeking an Accounts Receivable Specialist to join the Accounts Receivable Team. In this role, you will be responsible for billing clients, verifying transactions, monitoring incoming payments, and spotting accounting discrepancies. The Accounts Receivable Specialist will be responsible for generating monthly tenant invoices and ensuring all internal controls have been maintained.
RESPONSIBILITIES
- Bill monthly rent charges to tenants
- Bill electric usage (i.e. Submetered, ERIF, including quarterly ERIF adjustments) and other utility charges
- Process HVAC calculations received by Property Management
- Process profit sharing and settlement adjustments
- Process other billings such as late fees and holdover rent, as applicable
- Upload escalations billings provided by Property Accountants
- Create debit/credit memos to enter batch uploads in Yardi
- Prepare monthly rent variances for recurring charges
- Generate monthly electric variances and identify 15% differences for operations
- Review electric surveys to adjust tenant charges in accordance with each tenant's lease
- Process work order uploads
- Perform account reconciliations upon tenant move-out (or any related changes to tenant occupancy)
- Provide uploads to support TXT files for electric charges and rent statements distributed by OSG
- Distribute letters reflecting changes to additional rent escalations, including operating expenses, cost of living adjustments and real estate tax adjustments for all applicable tenants as prepared by Property Accountants
CASH RESPONSIBILITIES
- Review lockbox receipts and save pdf images on shared drive
- Apply receipts to tenant ledgers in Yardi Voyager
- Scan checks received to Chase
- Contact tenants regarding open balance
- Respond to tenant inquiries regarding their rent bills and ledgers
- Research applicable portion of tenant leases to answer routine tenant inquiries
- Work with the leasing agents, property accountants, and lease administrators as necessary
- Create and maintain “ticklers” (utilizing Microsoft Outlook) to track items for inter-departmental follow-up
- Reconcile tenant ledgers as needed, to ensure accurate handling of tenants account and accurate reporting of their account status
- Process security deposits in tenant ledger, miscellaneous charges, and income
- Application of zero-dollar receipts as needed
OTHER RESPONSIBILITIES
- Send an Accounts Receivable Aging report to Leasing, Broadcast Di
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